Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2 out of 5
4.2
(1,654 Reviews)
Open Ratings Snapshot
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
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Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
5 out of 5
5
Great Purchase
on April 6, 2010
Posted by: loualou
I have used this product for 9 years and have always found it to be easy, complete, and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Solid Value
on April 7, 2010
Posted by: BernyMac63
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Regular User for 15 years or more
on April 11, 2010
Posted by: CrazyDave
Running Vista operating system which I don't like but had difficulty navigating because the prior screen was still visible. Found that by frequently saving and restarting the return I could clear most of it away.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great deal
on April 13, 2010
Posted by: kteacher
using turbo tax for my federal taxes is easy and simple. I like that it ask you the questions this way you don't miss anything. It is peace of mind.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
More difficult than necessary
on April 13, 2010
Posted by: Shadow13jbc
It seems to me that TT has moved steadily away from giving you the information you need to really understand what is going on with the forms. This year I had a state tax refund where I had applied some to estimated taxes for 2009 and the way the forms were filled out were baffling. I never did figure out where one number came from though I kept looking at the supporting forms.
Also when you made changes it didn't show up at all immediately in your summary. There should have been a good way to recalculate the summary and you could see whether you had addressed the problem that was concerning you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good tax tool
on April 14, 2010
Posted by: ShuFly52Cec
saved the day - again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 15, 2010
Posted by: barnie1107
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Just as easy as last year
on March 2, 2010
Posted by: Ouija
Every year for 10+ years I've used turbo tax, and every year it's very simple to use. No hassles, no problems. I can complete it at my own pace on my own time. Even when I had to ammend a return last year because someone forgot to send me a 1099 until March, it was easy to fix and re-submit.
Written by a customer while visiting turbotax.intuit.com
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