Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
4
Good but not Great
on March 17, 2010
Posted by: Nobodybutme
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cool
on March 22, 2010
Posted by: Spenny
Cool! it was awesome. Kinda confusing for people who file 1040ez's but it was cool!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem with Shut Downs
on March 25, 2010
Posted by: crmitchell71
Each time when I tried to enter a code on line 7 for the 1099-R, I clicked on the drop-down menu, and the program shut down and wiped out some of the information I had entered on the form so I had to keep re-entering that information after starting Turbo-Tax over again and again and again. I finally figured out that I needed to use the tab key to go to the box and type in the code instead of using the drop-down box, but you really should fix that problem. Thanks for allowing me to tell you about this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 28, 2010
Posted by: tvfd
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Swift and Simple
on April 3, 2010
Posted by: jcatty
I have never used a Federal Income Tax preparation software program before and found my first experience most satisfying. The instructions were thorough but easy to understand and it took me only about 30 minutes to prepare a joint return with W-2, 1099-R and 1099-Misc income. It prepared the 1040 as well as a Schedule C and work credit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worst Configuration Ever
on April 5, 2010
Posted by: johnqrepublican
It took about a half day to get the required netframework version accepted by my computer even though I've had automatic M/Soft updates every day for over a year. Now, ever since I've managed to update to the latest netframework version Microsoft tries on a daily basis to update an OLD version of same and I don't know how to stop them from trying even though everything (Including Turbotax 09) seems to run fine right now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done Well for What it Does
on April 11, 2010
Posted by: Bobfx
have used TurboTax for many years and have no complaints. Returns have not been particularly complicated, but the software has addressed all of the issues I have had. Appreciate the organized approach.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 12, 2010
Posted by: housejj
Not that great this year--can't override, doesn't have a way to get out of the "guide me" function, doesn't go through all the first-time home buyer options & laws, seems like something wasn't updated properly. I have been using Turbo Tax for about 6 yrs and probably won't anymore.
Written by a customer while visiting turbotax.intuit.com