Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
5
continue to use it
on April 15, 2010
Posted by: shadows60
This years turbo tax seemed a little easier to use but I did find that it was a little more percise in the medical deduction area
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works
on July 18, 2010
Posted by: Stardust2
I got down to the final steps.
Could not get it to accept my signatures.
Went back to personnal information many times and retyped them .
Even sont email to TT, mentioning the problem I was having, was W/e so no reply
Finally saw the faint outline of the last name box,
I had been putting 1st & last names in 1st name box
Maybe you could make the boxes stand out better.
Could not get it to accept my signatures.
Went back to personnal information many times and retyped them .
Even sont email to TT, mentioning the problem I was having, was W/e so no reply
Finally saw the faint outline of the last name box,
I had been putting 1st & last names in 1st name box
Maybe you could make the boxes stand out better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful Experience
on August 7, 2010
Posted by: 1stTimeDesktop
Desktop is MUCH more expensive than online! After going through entire online process, I was told I could only file 3 state returns online and would have to purchase the desktop version instead, for $35. But what I wasn't told was each state (I filed in 4 states) is $45 + $20 for desktop + e-file compared to $30 total for each state in the online version. And I can STILL only file 3 returns online! What a ripoff.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product, glad I used it.
on February 13, 2010
Posted by: jungleman
I could not reconcile my total medical expenses with what Turbotax said was the total, although all input numbers appeared identical. I finally discovered that when asking for the total medical insurance premiums paid, the program really wanted me to enter only the secondary insurance premium and NOT Medicare. Once I corrected that, all else fell into place and there were no other problems. It would be helpful to make this distinction on the page dealing with medical insurance premiums.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy year to year
on February 21, 2010
Posted by: LJMac
I like being able to just pick up where I left off last year and carry on. Takes next to no time to get through my simple return. The only strange thing this year is the automatic backup to my MobileMe account failed, and I couldn't locate a reason or a fix.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filed
on February 28, 2010
Posted by: hooveral
In the last several years (since 2005) it seems as though turbo tax has gotten more complex and difficult to use. I prefer it over any other method however things seem to be missed if you're "guided" through the steps. I'm fearful that I actually missed a few things and spent an extra 2 hours going through each topic again tonight before efiling. That being said - it is still the best way for me to handle and file taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A little Querky
on March 4, 2010
Posted by: Consultant5
Add automatic Federal Retiree (e.g., Mil) download
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 5, 2010
Posted by: ARTISTSPARKY
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com