Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
5
excellent product
on April 6, 2010
Posted by: athomeinIL
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Best TurboTax Ever
on March 10, 2010
Posted by: JRedd
A couple of years ago I was proud of myself when I purchased TaxCut Basic for $1.00 at our local Dollar Tree store. It worked well, but I had to mail my return (didn't want to pay extra to E-file).
The 2009 version of TurboTax is the easiest and quickest I have ever used. And since I used the basic version, it was free, including free E-file.
As I progressed through the return, the software would periodically offer me upgrades and additional features (always for a price), but I just clicked "no thank you" and moved on. This was the least painful tax experience I've had in years, and it was 100% free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleased once again
on March 12, 2010
Posted by: art1931
Had a problem with K-1s a few years back but they are handled better this year. Why you continue to provide me with a K-1 from info I got from MY K1 is odd.
Why print out a new form that duplicates what the partnership provided.?
Why print out a new form that duplicates what the partnership provided.?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Gets Worse Every Year
on March 19, 2010
Posted by: AccntingTrained
I've used TTax for at least 15 years. The older version that walked you through each tax issue taught me some things I didn't know. The newer version makes you choose the subjects you want to work on so you may miss things (the old version let you do that as well so more experienced users could do their return faster). The older versions also let you jump right to the form a whole lot eaiser. AND I HATE ALL THE SCREENS THAT ASK YOU TO BUY SOMETHING!! They are confusing and a waste of time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A very straight forward program
on March 20, 2010
Posted by: dcpeters
Having never e-filed before I was apprehensive but the software was helpful and uncomplicated so it was easy to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
worked well, but....
on March 25, 2010
Posted by: donathon
Imported my carry over capital losses from last year from a different tax program, I didn't have to enter them manually. I was also able to download investment transactions, but I did have to call Intuit and my investment companies to get it to work. I could be more of a seamless download, with better instructions or something. The instructions were not clear enough to download the info with out making several phone calls to different companies, including Intuit (Turbo-Tax)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
poor search engine
on April 2, 2010
Posted by: find
even if I use the topic name the IRS uses, the search engine does not direct me to the form or the spot in the walkthrough where the topic is. i.e., SEP-IRA search directed me to a definition, but not the form or the page where to enter the contribution amount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing easy
on April 2, 2010
Posted by: ld57333
You make it more simple to file each year. I hope the Fed's don't realize you are simplifying the filing system. If they do it will be all over for us.
Written by a customer while visiting turbotax.intuit.com