Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
4
very good
on March 13, 2010
Posted by: biggib19
very good program and easy to use for the most part. The help section is good and easy to use also
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and confident
on March 21, 2010
Posted by: Conatus
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on March 22, 2010
Posted by: olddawg57
I am a 15 year user and find this year's product the best yet. Keep up the good work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good buy
on March 23, 2010
Posted by: Maddi
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 24, 2010
Posted by: arjay989
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on March 24, 2010
Posted by: PhilBe
This is an excellent product. I've used it for years and have found it to be excellent. It's even better than before! Great job everyone!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 24, 2010
Posted by: oldcuss
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Physical copy is the best
on March 26, 2010
Posted by: bugabuga
I tried to use online version first, but ran into a problem, where it would claim I contributed too much to roth IRA. Except I didn't. I had to go and manually re-visit every section, after which everything got magically fixed.
Afterwards I got a message that says "Your data was saved but the server was taken down for maintenance" and got bounced to the first page again. Yuk.
Afterwards I got a message that says "Your data was saved but the server was taken down for maintenance" and got bounced to the first page again. Yuk.
So, I decided to "save" data and then run it through the regular disk copy of TurboTax. That seemed to have worked better, and I was able to review everything, and then e-file. I think I should have used disk-based version from the beginning, would save me a lot of nerves and worry (I was on the verge of giving up and giving it 1 star).
Also, some sections are not very user-friendly, though forums help to resolve the questions a sheer number of people that ask same/very similar questions shows that not everything is as easy and convenient as it could be.
Written by a customer while visiting turbotax.intuit.com