Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
5
5 YEARS IN A ROW THE BEST
on April 12, 2010
Posted by: TRIPAS
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2010
Posted by: guitardude
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not bad
on April 15, 2010
Posted by: blue666
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This Year, Horrible Software
on April 15, 2010
Posted by: Ronaldd
There is a MAJOR glitch in this year's Turbo Tax in which the $250 Work Credit is AUTOMATICALLY added to your tax return form.
Customer Service is USELESS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2010
Posted by: sandspur
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on September 11, 2010
Posted by: Muffin42
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long-term user
on March 7, 2010
Posted by: JJJr
Near the end of the return, the auto-guide kept asking me about doing a Florida return. There's no income tax in Florida and TurboTax knows that so the questions baffled me. A few years ago, TurboTax mishandled my new Roth IRA conversion which cost me in late taxes and penalties. More recently (a couple years ago), it didn't know how to handle HSAs. Other than those glitches, the software has been satisfactory considering how complex the tax code is. If something doesn't seem right, it pays to get another opinion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
bad review forms
on March 7, 2010
Posted by: richard1
Product review worked just like the product - good at first with the simple stuff, then bad as things get more complicated toward the end. With the number of years of experience with this product, one would think it would be "bullet-proof". Instead, its seems to be nothing but a work in progress. P.S Your charges are completely out of line. The more the automation, the price should come down.
Written by a customer while visiting turbotax.intuit.com