Customer reviews from lg.com
LG - 3.3 Cu. Ft. 8-Cycle Extra-Large-Capacity Top-Loading Washer - Smooth White
Average customer rating
3.6
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
17
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
7
62%of customers recommend this product.
(
20 out of
32)
Customer Reviews for LG - 3.3 Cu. Ft. 8-Cycle Extra-Large-Capacity Top-Loading Washer - Smooth White
Customer Rating
5
on December 11, 2020
Posted by: MrsDawkins
from Chickasaw Alabama
[This review was collected as part of a promotion.] I purchased this in 2017 and for my large family of 11 has put it to the test and it’s passed with flying colors!!! I’m glad we made this purchase I highly recommend it!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Limited Functionality
on May 23, 2023
Posted by: JCJ856
from Concord, CA
We have had this washer for several years. Overall, it does a decent job with cleaning clothes, nothing spectacular. I love the top load feature. We have had issues with the fill valve not completely shutting off. I have cleaned the intake water filters several times and it works about 50% of the time. Biggest drawback is that there is no pre soak cycle. I have tried filling the tub and then unplugging the machine. Does not work. That is why I give this machine a 3 star rating.
Pros: ease of use
Quality
3
Features
2
Value
3
Response from lg.comBy Tanisha, social/LG, May 23, 2023
We appreciate your feedback, We also want to say way to go with taking initiative to at least try some troubleshooting tricks to see if this would jump start things. Although, The steps didn't work. We still can. Please give us a call at our 800-243-0000, so we can go over a few more things that may resolve the situation. We will continue to work with you to get your issues resolved so that you can have a washing machine that you will be pleased with. ~Tanisha
Written by a customer while visiting lg.com