Customer reviews from lg.com
LG - 3.3 Cu. Ft. 8-Cycle Extra-Large-Capacity Top-Loading Washer - Smooth White
Average customer rating
3.6
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
17
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
7
62%of customers recommend this product.
(
20 out of
32)
Customer Reviews for LG - 3.3 Cu. Ft. 8-Cycle Extra-Large-Capacity Top-Loading Washer - Smooth White
Customer Rating
2
The wash drum is too deep
on August 20, 2015
Posted by: Gmoney
from Orlando, FL
At 5'5 I cannot get my clothes out of the washer without hurting my ribs. The drum is way too deep and it ruins everything. If you are six foot or taller you will love this washer. But, anyone not as tall will have difficulty getting their clothes out of the washer. I dread removing the clothes each and every time. I have used a stool but then I am off balance and feel I will fall. See for yourself before buying I don't know why I didn't pay attention.
Pros: Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
4
Over all , pleased with quality of wash
on August 22, 2015
Posted by: Anonymous
from Tampa, FL, USA
Washer does a great job on cleaning cloths. Normal cycle is very long. Washer is not very quite. Washer lid when open does not fit under cabinets in laundry room. Also not please with the found contour of top of washer and dryer , any items placed there will slide off.
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Great features
on June 9, 2018
Posted by: Sancho1
from Chesapeake, VA
[This review was collected as part of a promotion.] I just purchased this washer and love all the features but didn’t realize how deep the tub is. I have to use a step stool to reach into the bottom of the tub.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor washing
on August 7, 2018
Posted by: lswensen
from SD
[This review was collected as part of a promotion.] I wish i had never bought this washer, it never cleans my clothes, the spin cycle has put holes into the clothing.... NOT WORTH YOUR MONEY
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
3
Response from lg.comBy Amber, Customer Service, August 10, 2018
Hello, hate to hear, sounds like you might need a technician. This may be done through our website: https://www.lg.com/us/support/repair-service/schedule-repair-continued or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider ^AC
Written by a customer while visiting lg.com
Customer Rating
1
Water sloshing under turn
on June 2, 2019
Posted by: Terri1234
from Moses Lake WA
Can't get the water under the tub to drain. When I move the tub I hear water sloshing. And its starting to smell. Washer puts holes in clothes.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy Chris, Customer Service, June 3, 2019
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Posted by: trivialkoala
from Natick, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washer was the right size to fit in my kitchen and it has done a fabulous job of washing our clothes, towels, bed sheets, jackets and coats, and other types of laundry. I especially like the extra rinse and extra spin cycles.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Discontinued
on March 1, 2020
Posted by: Ger89
from Washington pa
[This review was collected as part of a promotion.] I am very happy with my washer and dryer set but I see the word discontinued and that makes me unhappy
Pros: ease of use, Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 11, 2020
Posted by: MrsDawkins
from Chickasaw Alabama
[This review was collected as part of a promotion.] I purchased this in 2017 and for my large family of 11 has put it to the test and it’s passed with flying colors!!! I’m glad we made this purchase I highly recommend it!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com