Customer reviews from brother-usa.com
Brother - MFC-8890dw Wireless Black-and-White All-in-One Laser Printer
Average customer rating
4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
30
4 Stars
14
3 Stars
7
2 Stars
3
1 Star
5
83%of customers recommend this product.
(
49 out of
59)
Customer Reviews for Brother - MFC-8890dw Wireless Black-and-White All-in-One Laser Printer
Customer Rating
4
Good equipment, bit difficult to operate.
on December 24, 2012
Posted by: Curley
from St. Paul MN
Instruction for operation could/should be made simpler.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Excellent value
on December 24, 2012
Posted by: HBDan
from Huntington Beach, CA
I love the duplex and booklet capabilities as well as the ease of scanning set up and start directly on the machine or from my computer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
8890
on December 25, 2012
Posted by: solid1
from Los Angeles, CA
I like the 8890 except:
If you have it set on duplex you can't print 1 envelope without having to press cancel job to reset.
Envelopes are creased no matter if you open the back of the machine or not.
You would think this could be fixed.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
on December 25, 2012
Posted by: JBinSI
from Staten Island, NY
Two unacceptable problems, the machine distorts envelopes as they past through the print process causing envelopes to come out wrinkled.
Further, the auto feed intake roller sometimes sticks in a position that causes the paper not to feed into machine.
Further, the auto feed intake roller sometimes sticks in a position that causes the paper not to feed into machine.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome All-in-One Black & White Laser Printer
on December 25, 2012
Posted by: TerryN
from Ashland, OR
We run a small business and have a small office. We have owned a variety of name brand ink jet printers over the years, but never a Brother pirnter. We print 90% more black and white documents than color. Yet the ink jet printers always seemed to want color cartridges along with the black cartrideges. Ink expenses seemed high. We decided to try a black and white laser printer for the bulk of our printing. After investigating and reading many reviews, for the various manufactures, we opted for the Brother MFC-8890DW. It was easy to set up. It has an easy to understand menu. It performed well out of the box. It has printed over 1300 pages on the toner that came with the printer. And we have the larger economy toner cartridge standing by when this one expires. Of those 1300+ pages there has been only one paper jam, and that was my fault. That was easy to remove through the back panel that comes off. We have scanned many multiple stacks of two sided documents for archiving, with only one failure due to crumpled paper. That was not the machines fault either. It faxes two sided documents with ease as well. We also have a need to use the single sheet feed document tray on a regular basis, and that works very well. The paper feeds straight and we can use it to fill in preprinted ready made State forms using a spreadsheet. It prints laser labels perfectly. I have not tried printing envelopes. We do not had a need to use the wireless capability yet either. Our 3 year old ink jet printer is a two sided printer and I started the ink jet printer on a 10 page two sided document job, then started the MCF-8890DW on the same document job, and this Brother printer out paced the ink jet 5 to 1. All in all, we were pleasantly surprised. I have read some complaints about all the cheap plastic, but we have not had a problem. Go to your office store and have a look. All the brands in the $80 to $500 range are plastic. Because this is a laser printer, it does take a small amount of time to warm up. It is not instant on, but that has not been a problem for our application.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
1st Purchase
on December 26, 2012
Posted by: murraynsa
from Mount Olive, AL
This was my 1st multi all in one laser printer. I researched and compared for months what I needed to start my business.
I was very impressed how fast I received my new laser printer. My real estate documents look great! No problems or jamming issues & works great with USB but, I was sold on wireless which doesn't work with VOIP & isn't Windows 8 compatible, which will have to purchase new driver in February.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not Happy at all
on February 21, 2013
Posted by: JudyR
from Pennsylvani
Have had nothing but problems with this machine. Printing, faxing and scanning does not give me any problems, just coping; which is what I do the most. I have to copy front and back of drivers license for the state work I do. Picture quality is poor when copying the d/l. I try to save paper so when I copy the front, I feed the paper in the top tray for the copy of the back of the d/l. Almost everytime the paper gets jammed or it comes out very wrinkled. Tried everything I can, think of, so now all I can do is waste paper. Never had this problem with any of the other Brother machines I have had, only this model!!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not happy with Brother support.
on July 6, 2010
Posted by: Vern
from Lorangere, LA
Got in touch with Brother support about problem printing, both wirelessly and hard-wire. I got no help. When I paid for my people to look at the printer, they said they felt that the problem was a short in the USB connection. Whey didn't Brother suggest this when I was online with them for what seemed like hours? When I get more time, I plan to bring the thing to a Brother's repair shop. I hope that isn't as bad as my telephone conversation with Brother.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com