Customer reviews from brother-usa.com
Brother - Brother HL-5370dw Wireless Black-and-White Laser Printer
Average customer rating
4.3
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
38
4 Stars
22
3 Stars
1
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
60 out of
67)
Customer Reviews for Brother - Brother HL-5370dw Wireless Black-and-White Laser Printer
Customer Rating
5
Great Printer
on July 19, 2010
Posted by: Philt
from San Gabriel, CA
After research a while, I finally purchased the Brother HL-5370DW to replace the aging HP 2200D. This printer is very unexpensive to all the features pack with it. Build-in WiFi, UtSB, and support the latest wireless security. Double side printing is the must for me and family, and able to print watermark clearly. I also need manual load, and it support this too. Thanks, Brother.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing Printer
on August 30, 2012
Posted by: Anonymous
from Lily, Ky
I bought this because I am a college student back in February of 2011. I love the fact that it is fast, duplexes automatically, and the toner lasts forever. I haven't had to change it, shake it, or do anything to the printer and it is now August 30, 2012. This has been the best printer ever. I highly recommend this printer to anyone.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great monochrome printer.
on July 18, 2010
Posted by: Fuddster
from Chicago Il. area
It's fast with great output. It was easily installed on my small newwork. I highly recommend this printer for anyone that uses black output.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
on October 25, 2012
Posted by: Babs
from Denver, CO
So disappointed! I bought this printer to replace a Brother 5250DN which randomly changed IP addresses so that I was forever having to reconnect my laptop in order to print wirelessly. But that's another story. Oh boy, you would think I would learn. This one is no better but the problems are different. No more a changing IP problem, this one just doesn't seem to understand networking at all. It is as if its memory is so limited that no matter which computer is trying to use it, the printer just chokes on the second page and quits... although sometimes (as long as 20 minutes later) it will cough out a portion of the second page. We have tried every "fix" we can find on this site. Nothing works. I'm headed out to buy a large hammer!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Replacement for old printer
on August 9, 2011
Posted by: TheChief
from West of Atlanta
I had a 5170DN that plugged away trouble free for years, but finally gave up the ghost in the spring - stripped a gear, I think.
Having been thoroughly satisfied, I went off to see about purchasing another, but found this printer, which appears to be the successor model, at what I considered an excellent price.
It has been in use now for about three months and is working perfectly. I can print and use all features from any computer on my network (running Win XP, Vista, 7 and Linux).
Brother is one of the few Linux friendly printer companies.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
DON'T BUY
on February 21, 2011
Posted by: Wardog
from Walnut, California
I purchased this printer about a year ago and I have had nothing but problems! While it is wireless, is also so incredibly unreliable! It constantly disconnects wirelessly from my PC and the company (Brother) is the worst!!! When the company is called, all that they care to do is to email directions which don't work. It is "one revolving door!" Don't buy this printer! Get an HP. I should have trusted my instincts. You will regret the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
brother hl-5370dw
on January 10, 2011
Posted by: tinkdot1
from springfield mo
We have a very busy office with 3 locations. We purchased this printer at the recommendation of our software vendor. This printer is shoddy to say the least. For my location alone over the last 3 years, we have purchased this printer model 8 Times!! with warrenty as well, however, warrenty does not cover the drum, which is of course the one thing that goes out of this printer EVERYTIME. It has terrible networking, disconnects alot and reconnecting is a pain, having to constantly re-install the software on the second computer in our office, wich uninstalls itself.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Almost Fabulous
on December 19, 2010
Posted by: Dichotomy2207
from Wilmington, Delaware
Print quality is wonderful and very speedy. Within a week of the warranty expiring the ethernet interface died. Customer service was very helpful in establishing conclusively that it was a hardware problem in the printer. Unfortunately, the nearest repair facility was more than an hour's drive away and the repair cost would have exceeded the cost of a new printer. I switched over to USB which made it less convenient, but it has continued to turn out several thousand pages a month with excellent quality.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com