Customer reviews from brother-usa.com
Brother - Brother HL-5370dw Wireless Black-and-White Laser Printer
Average customer rating
4.3
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
38
4 Stars
22
3 Stars
1
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
60 out of
67)
Customer Reviews for Brother - Brother HL-5370dw Wireless Black-and-White Laser Printer
Customer Rating
2
Dissappointing Duplexer
on August 15, 2011
Posted by: PapaMike
Like "The Chief", I bought this printer to replace a 5170DN that gave 7 years (between 250000 and 300000 pages) of suburb service before succumbing to a broken gear or such. This printer is a dissappointment - its driver is extremely slow compared to the driver for the 5170 and after less than four months (16000 pages), the duplex unit will periodically hang and stop and givie a paper error light that only turning the printer off for several minutes will clear. Of course then you have lost your print job. Print quality has been good, speed has been good. Had I written this review a month ago, I would have given it four stars with my only complaint being the slow driver speed.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Paper Tray Problems
on March 4, 2011
Posted by: MiamiSun
from Miami, FL
We've purchased this printer about a year ago. It's a small workgroup printer for 3 people that I have plugged into our router. My main issue is that the paper tray has stopped working properly. The tray is supposed to lift the paper into position so that the printer can grab the paper. The tray no longer lifts the paper resulting in a printer jam error. The printer sill works with the single sheet feeder, but this is more than a minor inconvenience. I have yet to find a solution to the problem.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
a happy choice
on July 18, 2010
Posted by: DrSFG
from San Francisco, CA
This printer was purchased out of necessity. When I updated to Mac OS X 10.6, my old trusty AppleTalk-based HP LaserJet 6MP was no longer compatible with this OS. Rather than go with another HP, I opted for this Brother (I have a 5280-DW at home). As good as I thought the 5280-DW was, the 5370DW is 10 times better. Incredibly fast, good print quality, great duplexing, and the availability of a long lasting cartridge makes this printer a must-buy. I have it hard wired into the network via Ethernet and with an Airport wireless router, I can even print without being physically connected to the network.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
HL-5370DW Good with some setup problems
on July 20, 2010
Posted by: loflandl
from San Diego, CA
Setting up the printer was challenging, you should have a network cable for a temporary connection to your wireless router or access point, and YOU MUST KNOW YOUR NETWORK SETTINGS (WEP/WPA + options and KEY).
The setup of the wireless leaves a little to be desired. It has lost it's connection 3 times in the last month and had to be reinstalled for wireless operation.
Other than the wireless problems, the printer is GREAT and the duplexing feature is exceptional without any jamming so far. I have run more than 2000 pages of duplex printing through the printer without any jams.
I would recommend this to anyone looking for a good low cost printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
So far, so good
on March 3, 2011
Posted by: BCG1
This printer delivers! I love the auto-Duplex feature and the text quality is great. What little I've done with graphics comes out great, too. The speed is nothing to complain about.
It just works and delivers great pages with a decent amount of stealth (not very noisy and fairly quick).
The only thing I'm not thrilled about is the power drain during the printing process. The lights in my room actually dim when it begins printing. Don't care much for that.
I think it's worth a look.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great printer... but
on July 17, 2010
Posted by: Samsreview
from Beautiful, Santa Cruz
Pros: This is a great printer. Fast... and low cost when you consider that the OEM toner and drum cost by themselves. I purchased a second tray, and it was fairly easy to configure it to the system.
Gets top ratings from Consumers reports ( one of the reasons I picked it ).
Gets top ratings from Consumers reports ( one of the reasons I picked it ).
Boos: Has a cooling fan that can hum, but not all the time go figure. Be sure to get a warranty, as I put a years worth of printing for most peoples printings needs, on my printer in less than one month. Image quality went poor, with light areas of printing faded images on the page. I purchased new OEM replacement drum and toner, and still bad unit. Had to take it back, and get refund on the first unit. Working on my second unit now, and purchased the two year replacement deal.
Something tells me that I will be needing it.
Something tells me that I will be needing it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on July 18, 2010
Posted by: Terry
We are a small office of 20. I have 3 of these printers for the office to use. About 6 people regularly use this. The others need color printing. I have also bought one for home and for my parents. By keeping the same model, I only need to store 1 spare toner. The duplex mode is my favorite because it saves paper. Toner seems to last a long time. Print quality is great and being able to hook it to the network is key.
Only downside is when you print in duplex mode, even if it is only one sided, it still has to go through the motions of printing on the other side.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Office and Home Workhorse
on July 18, 2010
Posted by: Bilal
This printer is fast, has excellent font readibility down to at least 8 pt., duplexes automatically and flawlessly, and has a long-life toner (about 1000 pages of double-spaced text so far, and no signs of giving out yet).
I cannot really think of a single thing I would want to change about this, other than maybe an LCD display instead of the blinking lights that alert me to a problem.
I like this printer so much at home that I got one for the office as well, and it is now our workhorse there as well. No issues at all.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com