Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
5
best tasting cup
on October 30, 2015
Posted by: rsdinme
from mid Missouri
Gender:Male
my wife purchased this maker for me, after considerable research on my part. By reading so many reviews not only here but on other sites as well. This coffee maker fit the bill. I've always been a Bunn user but this time I tried something new. I was not disappointed in all aspects of this maker. Time, temperature, and flavor are all above any maker on the market. It has replaced my Bunn addiction so far every thing is favorable towards Mr. Coffee Optimal Brew. The only con is the odor from the carafe, but after about 20 pots the odor has not entirely gone away but it is getting better.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great coffeemaker
on October 30, 2015
Posted by: pickle
from Rochester, NY, United States
Gender:Female
I love this Mr Coffee. Great tasting coffee. Love the removable water resevoir and the removable grounds basket. The only notable thing is that I keep the plastic cover off the water resevoir so that it does not get that odd smell.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Reviewer6789
from Oklahoma, United States
Verified Purchase:Yes
If you want a quick brewing coffee pot, this is it! The carafe keeps coffe hot for a long time, too! We dislike the water filter/coffee grounds design and don't use the filter becauseit is inconvenient. It also does not come with a gold tone filter (as stated on the box).
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Care, November 4, 2015
Thank you for bringing this to our attention. We value and welcome your feedback and will forward it to the appropriate department. If we can be of any assistance at all, please give us a call at (800) 672-6333. We are here to help Monday-Saturday 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Was great for 2 months!
on November 5, 2015
Posted by: Cikity
from Central Lake, MI, United States
Gender:Female
I bought this, absolutely loved it! Then today 2 months after, the warming plate quits! I no longer have the receipt!!!
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
TERRIBLE
on November 7, 2015
Posted by: countertopcoffee
from Detroit, MI, United States
If you were to make ten cups of coffee, about three of those cups will make it straight to your counter top. Also the entire mid section of the coffee maker is coated with so much condensation that it drips and needs to be wiped down constantly. The brewing timer beeps to notify that the coffee is ready but it is still pouring out coffee. This is the worst coffee maker I have ever owned and is NOT worth the money. DO NOT BUY!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, November 10, 2015
We have high expectations for our products here at Mr. Coffee, and would like the opportunity to change your experience with your coffee maker. Please reach out to Mr. Coffee Customer Service at (800) 672-6333. We are available for you Monday-Saturday 9am-6pm Eastern. Let's get up back up and brewing delicious coffee leak-free as soon as possible!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
works good but bad timer
on November 8, 2015
Posted by: yojinbou
from Japan
Gender:Male
I bought it today and the clock runs slow and does not keep the time correctly. for the price the timer should be work right.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, November 10, 2015
I understand your concern, and we welcome your feedback. We want to resolve this issue for you. Give our Customer Care Team a call at (800) 672-6333. You can reach us Monday-Saturday 9am-6pm Eastern. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Follow up
on November 9, 2015
Posted by: Suzie
from Flagstaff, AZ, United States
Gender:Female
The coffee maker now does not work at all....I press the brew button and it just beeps at me.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, November 12, 2015
Beeping instead of brewing certainly won't do! Please give our Customer Care Team a call at 1-800-672-6333 for assistance with your coffee maker. We are here to help you Monday-Saturday 9am-6pm Eastern, and look forward to getting you back to brewing delicious coffee again soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Very disappoint results!
on November 12, 2015
Posted by: njpp
from Dallas, TX, United States
Gender:Male
Very disappointing!! I have used this coffee maker for one week as of today. The coffee maker does make hot (weak) coffee as advertised. The carafe is a great product. The disappointment that I am experiencing is a "bad" taste that lingers after drinking the coffee. I have tried three different brands of coffee that I was using prior to switching to this machine. All three coffee selections leave the "bad" taste. The only way that I can describe the taste is it like a lingering metallic sensation on the edge of your tongue. I have never experienced this taste in the past with other drip coffee makers and my stainless steel percolator. Have tried cleaning the machine with vinegar as recommended, three different brands of paper filters and have used tap, bottled and filtered water. I know this sounds strange as I am quite sure there is no metallic materials used in this coffee maker. The only thing that I can imagine is the type of plastic used in manufacturing. I think I will be returning for a refund as I have not enjoyed a single cup of coffee since day one. The other issue is that the machine brews so fast that additional coffee must be used to avoid a weak brew.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, November 18, 2015
We want to turn this experience around for you. Please reach out to Mr. Coffee Customer Service at (800) 672-6333. We are available to help Monday-Saturday 9am-6pm Eastern. Let us help you get back and brewing delicious coffee as quickly as possible!
Written by a customer while visiting mrcoffee.com