Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Posted by: Pottco78
from Aurora, CO, USA
Gender:Male
Verified Purchase:Yes
We have had other Mr Coffees and this is by far the best. The thermal carafe keeps coffee hot for about 3 hours without continuing to cook.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer service, April 27, 2018
Thank you for your feedback and loyalty. We're thrilled on how happy our products enhance the full, bold taste in your coffee and that's exactly what we strive for!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Reservoir leaks and coffee tastes like plastic
on February 11, 2018
Posted by: GW 1954
from Maryville, TN, USA
Gender:Male
[This review was collected as part of a promotion.] I have only had this machine for a few days and I have cleaned it several times and can't get the plastic taste to go away. I expected a great machine because of the name brand but sadly it's junk. You can't stand the taste of plastic and it's reservoir leaks. I'm not getting a full 10 cups out of it no matter what I do and there's no way for me to fix the leak. I expected more for the money I spent. I suppose I will go to another brand if I don't get help from Mr Coffee. The optical brew has been a terrible experience and I wouldn't recommend it to anyone at all.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, February 12, 2018
I'm very sorry you are experiencing this plastic taste and leaking, and I want to see what I can do to make things right. We want to turn this experience around for you. We have high expectations for our coffee makers and would like to make this right for you. Please call us at (800) 672-6333 between the hours of 9AM-6PM EST Monday-Saturday. A Mr. Coffee product specialist will be happy to help get you back to brewing a great cup of coffee.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Excellent coffee maker! It is our second one!
on February 11, 2018
Posted by: Slick 1
from Hideaway, TX, USA
Gender:Male
Verified Purchase:Yes
We bought ours about a month ago. We are very pleased with our purchase. The thing we like best is the carafe because it keeps the coffee warm for at least two hours and more.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 9, 2018
Thank you so much for sharing your gratitude towards our products.There's nothing more satisfying than a steamy pot of coffee at your very own convenience. Happy brewing!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Excellent coffee maker
on February 20, 2018
Posted by: ProfessorPFK
from Titusville, FL, USA
Gender:Male
Makes a great cup of coffee. I love the speed of brewing. The thermal pot is super. I love the control panel and features like the cleaning cycle. I have used many different coffee makers. This is by far my favorite.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 10, 2018
Thank you so much for expressing your love for one of our coffee brewers. We assure you that your feedback never goes unnoticed. Hit the brew button and enjoy!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
It Explodes!
on February 26, 2018
Posted by: PSRosie
from Palm Springs, CA, USA
Gender:Female
I have experienced my 3rd total explosion of water, coffee grounds and excess steam blowing out the back onto my cabinets. It takes an hour to clean this mess up and clean the pot not to mention the loss of a pot of coffee. There is some flaw somewhere that needs to be fixed. I like the sink filled water chamber but it comes with a price.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Great Tasting Coffee and Beautiful Coffee Maker
on March 5, 2018
Posted by: Judy S
from Huntley, IL, USA
Gender:Female
Verified Purchase:Yes
I like the taste of the coffee from this coffee maker. The coffee maker is really beautiful, and I leave it out on the counter because of its good looks. It is easy to use. I would have given it 5 stars, but only gave it 4 stars because the water well is narrow. You have to fill it carefully, otherwise, its easy to spill water elsewhere.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service , May 9, 2018
Appreciate the compliment! Thank you for being a part of our Mr. Coffee family. We hope to continue bringing good services and most importantly flavorful coffee in every sip. Thank you
Written by a customer while visiting mrcoffee.com
Customer Rating
4
GROUNDS IN BASKET
on March 9, 2018
Posted by: SHORET
from Stuart, VA, USA
Gender:Female
I LOVE THE COFFEE MAKER AND THE COFFEE REALLY GETS HOT AND MAKES COFFEE FAST. I DO HAVE A PROBLEM THOUGH WHEN I GO TO EMPTY THE FILTER THE GROUNDS HAVE RUN OVER ALL IN THE BASKET AND I HAVE A BIG MESS AND A FEW GROUNDS END UP IN THE COFEE. WHAT'S UP WITH THIS.
Response from mrcoffee.comBy Mr Coffee, Customer Service, March 13, 2018
We're thrilled to hear how much you love your coffee brewer! Let's keep that love brewin'...give us a call so that we can get you back to brewing delicious coffee without the mess. Our toll free number is 1-800-672-6333. For your convenience, we are available 9:00 am to 6:00 pm Monday - Friday, and 9:00 am to 6:00 pm Saturday, EST.
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Good overall
on March 17, 2018
Posted by: meljo
from Lubbock, TX, USA
Gender:Female
We love this coffee maker! My only complaints are that the LED clock is so dim that I can't see it on the brightest setting and the low setting is totally black. Also, it's difficult to clean the carafe because you can't get your hand down inside of it and the gasket on the lid disappeared. We have no idea when it came off. It still works, but leaks when you pour if you're not careful.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer service, April 25, 2018
We appreciate your feedback. We've mentioned your concerns to our product team and appreciate sharing your experience with this coffee brewer. We strive to enhance and provide reliable products to all of our Mr. Coffee fans. Thank you!
Written by a customer while visiting mrcoffee.com