Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
5
Best Coffee Maker Yet!
on December 8, 2017
Posted by: Don48
from St. Petersburg, FL, United States
Gender:Male
I have been using this coffee maker for 3 months and I love the taste and how hot the coffee is. It is so much better than comparable coffee makers in the same price range. Way to go, it saves electricity as no burner is used also those burners get disgusting after awhile. Even without a burner it stays hot for a long time. Excellent product.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Disappointing
on December 14, 2017
Posted by: jerry1960
from Whitehall, PA, United States
Gender:Male
We're on our second Optimal Brew Coffee Maker in 2 years.. the first stopped making hot coffee right around the 10th month and was completely useless by the 11th month. We liked the features, particularly the carafe and the timer. Now the second one leaks, so no more setting it up the night before and coming down to a pot of brewed coffee. This one we barely squeezed a year of service out of it. Seems like the days of buying an appliance and getting 10+ years of service from it are over. When each pot was new they would make a very good pot of hot coffee.. not so hot if making 1/2 pot. Doesn't really matter, we won't be buying a third. Mr Coffee use to be a brand we could count on.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 10, 2018
We would love to help you get your coffee maker back up and running properly. To view troubleshooting tips for the leaking issue you are experiencing, please follow this link: http://www.mrcoffee.com/service-and-support/product-support/product-faqs/coffee-makers/coffee-makers-faqs.html/?src=17ZS. If the problem persists, please call our customer care team at 1-800-672-6333. Our coffee specialists are available for you between the hours of 9AM - 6PM, EST, Monday through Saturday.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
bomb coffee maker
on December 20, 2017
Posted by: Ninjabunny
from San Diego, CA, United States
Gender:Female
I make like six to eight cups of coffee twice a day and this machine can handle it so well I never have to drink cold or lukewarm coffee ever again. It's easy to clean and it shuts off the drip when I remove carafe so I never get those nasty brown stains on the bottom of the carafe or messy spills. also looks neat and clean on my counter and it let some me preset the coffee for the next day, the reservoir for the water is sealed to keep dust out overnight so you get clean coffee in the morning. Keeps the coffee HOT for like 3-4 hours.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , March 25, 2021
Thank you for leaving such a nice review about our Mr. Coffee® Optimal Brew™ 10-Cup Programmable Coffee Maker with Thermal Carafe. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Display is not functioning properly & IT LEAKS.
on December 20, 2017
Posted by: Leigha33W
from Olympia, WA, United States
Gender:Female
We bought to exact pots ..one for us one for mom. One is a LEMON....the display is dim you barely see it and there is a leak no matter what we do. I am sooooo frustrated and going to make full consumer reports.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Okay
on December 25, 2017
Posted by: Jillian123
This is our second time buying this coffee maker. We bought a second one once the clock display was so bad you couldn't even delay the brew because you couldn't see the time. Works great otherwise. Now we are about 6 months into our second purchase of this coffee maker and the same thing is happening with the clock display. It is impossible to read. Will not be purchasing again due to this reason. We work early in the mornings and rely heavily on delaying the brew.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 10, 2018
We want everyone to be able to enjoy coffee as they are on their way out in the morning. We're sorry that your clock display isn't allowing you to set the delay brew or to read it. We have high expectations for our coffee makers and would like to make this right for you. Please call us at (800) 672-6333 between the hours of 9AM-6PM EST Monday-Saturday. A coffee specialist will be happy to investigate your available options and document your warranty status.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Wonderful coffee maker
on December 27, 2017
Posted by: Jagomlv
from Jacksonville, FL, United States
Gender:Male
I have this WEMO enables coffee maker, and has been outstanding. Coffee brews quick and the holding feature when you want to pour some coffee in the middle of the brew, prevents dripping
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , March 25, 2021
Thank you for leaving such a nice review about our Mr. Coffee® Smart Optimal Brew™ 10-Cup Programmable Coffee Maker with Wemo®. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Good coffee Terrible display
on December 27, 2017
Posted by: sheryltw
Love the coffee maker. Coffee is good and hot. However the display is impossible to read. It is so dim and if you lose power it is impossible to reset. Love how hot the coffee stays but am hesitant to recomnend it because of the display issue.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 10, 2018
We're glad to hear that this coffee maker is brewing good coffee. The display is an important part of setting the clock to allow you to set the delay brew feature. Please give us the opportunity to ensure that you're completely satisfied with your coffee maker. Please call us at (800) 672-6333 between the hours of 9AM-6PM EST Monday-Saturday. A Mr. Coffee product specialist will be happy to investigate your available options.
Written by a customer while visiting mrcoffee.com
Posted by: Prettydoctor48
from San Antonio, TX, United States
Gender:Female
Verified Purchase:Yes
A bit on the fancy side w removable water pot and side slide out coffee brewing cup. However, I do enjoy the pot being a thermos as well. Would have liked a metal one since we keep breaking the carafate.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, April 19, 2018
The thermal carafe's ability to keep the coffee hot for hours is one of our consumer's favorite features. We know you will get many years of piping hot coffee for years!
Written by a customer while visiting mrcoffee.com