Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
5
Confused but got the hang of it
on October 10, 2017
Posted by: Antwan S
from Chicago
Gender:Male
I just bought this coffee maker Thursday. I had problems at 1st the pot had coffee running all over my counter. I noticed that it's didn't have a filter (all my older coffee makers had a reusable one). So I had to go and buy a pack of paper filters and I haven't had any problems since. This pot gives me the same taste that I get from some of my favorite coffee shops. I love everything about this machine.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Leaks...always did! Frustrating.
on October 12, 2017
Posted by: Rock269
from Highland,New York
Gender:Male
Leaks always did! Now the buttons stopped working or work very intermittently. STAY AWAY FROM THIS COFFEE MAKER!!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 19, 2017
We understand your frustrations and would like to get you back to brewing. Please contact us via live chat on our site. Agents are available Monday-Saturday 9am-6pm EST, and would love to assist you.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Very Disappointed, Did not Expect That.
on October 13, 2017
Posted by: LLTaylor
from Franklin Park, NJ
Gender:Female
I clean the machine as instructed and after cleaning the water will not move through reservoir. The machine is working but the water just stays in the reservoir. What a disappointment...The base of the unit has rusted and the screws are all rusted out. The machine should not rust like that, its disappointing. Perhaps a different unit will not rust.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 19, 2017
We certainly understand your frustrations and would love the chance to turn your experience around! Please contact us via live chat on our site. Our specialists are available Monday-Saturday 9am- 6pm EST, and would be happy to assist you.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Awesome machine!
on October 17, 2017
Posted by: Helen Hooper
from Cypress TX
Gender:Female
Bought this coffee machine a week ago. And I Love it!
This is my first Mr Coffee product. Previously used either Krupps or Cuisinart. This time I checked reviews of machines carefully along with features. My Mr Coffee is a winner! Love all the features and coffee tastes great. Keeps hot for at least 3 hours & tastes as good as the first cup! Even after that time, it's still warm so the thermal feature works great!
Would definitely recommend.
This is my first Mr Coffee product. Previously used either Krupps or Cuisinart. This time I checked reviews of machines carefully along with features. My Mr Coffee is a winner! Love all the features and coffee tastes great. Keeps hot for at least 3 hours & tastes as good as the first cup! Even after that time, it's still warm so the thermal feature works great!
Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
STAY AWAY!
on October 17, 2017
Posted by: Cynthia Renee
from Jacksonville, FL, United States
Gender:Female
A week after we bought it, it started overflowing from the brew basket. The carafe leaks when you pour, and it is not the lid, it is the actual carafe itself. Leaks into the internal of the main body while brewing. Requires weekly cleaning even though we use the carbon filter AND filtered water. In short, a complete nightmare..
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 19, 2017
Let's get you back to brewing correctly. Please contact us via live chat on our site. Our coffee specialists are available Monday-Saturday 9am-6pm EST. We look forward to chatting with you!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Mr. Coffee please respond
on October 20, 2017
Posted by: Val924
from Victor, NY, United States
Gender:Female
All my coffee maker does is make a long beep at me. It won't brew, it won't clean. I love my maker and just want it to workable again.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Outstanding Pot of Coffee
on October 24, 2017
Posted by: SNB12148
from Rexford, NY
Gender:Male
I've been using this coffee maker for almost six years. It makes an outstanding pot of coffee, BUT you need to use good coffee to begin with. Not Folgers, or some other low-end, weak, drip coffee ground. Also, I've found that I need to grind my beans a little finer, and I use a brown, non-bleached, filter for better flavor. One last thing, the included water filter has always made it taste worse. Chuck it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Can't see clock display
on November 5, 2017
Posted by: cmeyer
from Bulverde, TX, United States
Gender:Male
If there is any light on in the kitchen, you cannot see the clock display. Setting the time is a bit difficult since you have to turn out all the lights and use a flashlight to find the buttons, once you have the button you have to turn that off so you can see the numbers changing. And yes, it's on the "bright" setting. Other than that, it makes a good pot of coffee.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 5, 2018
We're understand where you're coming from and would like to turn this around for you. Please call us at (800) 672-6333. If you would like to take advantage of our live chat option here on our web site, we are available 9AM-6PM EST Monday-Saturday. Help us make this right!
Written by a customer while visiting mrcoffee.com