Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Posted by: HeidiHo57
from Bloommington, Il
Gender:Male
Verified Purchase:Yes
Basically replaced our old one that quit working, think pump fonally went out. Obviously like it because replaced with same coffee pot. There are done design changes I wish they would have left alone but for most part we love or Mr. Coffee
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Display will stop working properly!
on September 22, 2017
Posted by: slugbug334
from Alabama, United States
Gender:Female
I was so excited to purchase this machine. The machine does make a nice cup of coffee. However, a few months after purchasing this machine the display started to go dim and now the information it provides is useless because I can't see it. This machine is way overpriced for the quality of the product. I can only hope Mr. Coffee will provide a solution as they say their products should last for YEARS.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 12, 2017
Oh no! We have high expectations for our products here at Mr. Coffee, and would like the opportunity to change your experience with your coffee maker. Please contact our Customer Care Team at 1-800-672-6333, so that we can resolve this issue for you. You can also contact us via live chat on our site. We look forward to assisting you, and are available Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
I have been drinking paint chips!!!
on October 1, 2017
Posted by: Coffeelvr3
from Boston, MA, United States
Gender:Female
We bought this product a year ago and this morning when I was rinsing the carafe, noticed black chips coming out from the inside of the carafe. Upon further inspection of the inside of the "thermal" carafe, I was sickened to see the "stainless steel" inside showing through almost half of the side and bottom. This means I have been drinking these chips in small amounts for quite some time...and didn't notice because there were always so many grounds in my cup that I wouldn't have seen it. Feeling like a refund is not in order, but a recall should be. People can't be ingesting whatever enamel they are using to paint the inside of these carafes, it is NOT okay. Promptly throwing this poison factory in the garbage.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Posted by: Swivelneck
from North Mankato, MN, United States
Gender:Female
Verified Purchase:Yes
Bought this for my 90 year old Mother...she loves it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Timer does not illuminate
on October 2, 2017
Posted by: BLADY
from Ohio, United States
Gender:Female
I got this almost 3 years ago, wonderful product. However the display no longer illuminates. Unfortunate, since now i cant use the delay brew feature. It was easier to prepare my coffee and set my desired time to start brewing. Is there a fix for this? If not i will end up purchasing a new coffee maker.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 19, 2017
For assistance with your coffee maker, please contact us live chat on our site. Our specialists are available Monday-Saturday 9am-6pm EST, and would love to get you back to brewing correctly. We look forward to chatting with you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Brew basket leaks
on October 2, 2017
Posted by: Dannyinda818
from Los Angeles, CA, United States
Gender:Male
Thing looks good brews well but the plunger in brew basket has a d sign flaw, I've had to replace it 2x in 4months and it's in the fritz again , don't think I'm gonna do 3x
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 19, 2017
Please give us the opportunity to ensure that you're completely satisfied with your coffee maker. We encourage you to contact us via live chat on our site or give us a call at our toll free number 1-800-672-6333, so that we can fix this for you. We are available to help you Monday-Saturday, 9am-6pm Eastern. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Posted by: Cwes
from Arizona, United States
Gender:Female
Verified Purchase:Yes
Excellent coffee and easy to use. The stainless container keeps the coffee hot longer than other brands.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
I like the pot, but I HATE this coffee maker.
on October 8, 2017
Posted by: stayathome
from Nashville, TN, United States
Gender:Female
This is the second time I have bought this particular style from Mr. Coffee on the hope that the last one we had was just a fluke , but no. Repeatedly this pot overflows whenever we brew anything over 6 cups. Even at 6 cups it will do a partial brew where I think it is done brewing, pull out the pot to get a cup and it starts brewing again while the pot is out of the coffee maker. Not only does this make a mess but it makes the first cup very weak. I hate when people only do negative reviews so I will say once the coffee maker is done brewing the carafe keeps the coffee warm for a very long time which I love. Also, the carafe is super strong and does not break if it is dropped(which is how we lost our last coffee maker and carafe thanks 2 year old!). Maybe there is a secret I don't know on how to make this coffee maker work, but this is the second one I have owned and not only I but numerous friends and family have all had the overflow situation.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 19, 2017
Thank you for your feedback, it is important to us. We also thank you for being a loyal Mr. Coffee customer, and would love to get you back to brewing properly. Please contact via live chat on our site. Our specialists are available Monday-Saturday 9am-6pm EST, and would love to assist you!
Written by a customer while visiting mrcoffee.com