Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
1
LCD Display
on August 3, 2017
Posted by: tluddy
from Madison, WI, United States
Gender:Male
On my third unit over the years. All three brew great coffee. All three have had the LCD die. You can only read them in pitch black situations. Have tired unplugging, hitting the dim button . . . not a problem if you never want to change the settings, know them and never lose power or unplug. Otherwise . . wait for dead of night to set it up.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 6, 2017
Hello! Thank you for taking the time out to write a review, we appreciate your feedback. Please contact us at our toll free number (800) 672-6333, we would love to hear more about your experience. Our specialists are available Monday-Saturday 9am-6pm EST. You can also contact us via live chat on our site. Agents are available Monday-Saturday 9am-6pm EST. We look forward to hearing from you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
just stopped brewing
on August 7, 2017
Posted by: TPALO
from Barbados
Gender:Female
I have had my Mr. Coffee for 18 months. I take good care of the machine in order for it to last. Machine looks great but just stopped brewing water will not go through.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 6, 2017
Hello! Thank you for taking the time out to write a review, we appreciate your feedback. Please contact us at our toll free number (800) 672-6333, we would love to hear more about your experience. Our specialists are available Monday-Saturday 9am-6pm EST. You can also contact us via live chat on our site. Agents are available Monday-Saturday 9am-6pm EST. We look forward to hearing from you.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
We love this coffee pot!
on August 16, 2017
Posted by: roze6790
from Wolf Lake, MN, United States
Gender:Female
I love it. (*The urn keeps coffee fresh tasting even if it gets cold.)
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Crodrig
from San Antonio, TX, United States
Gender:Female
Verified Purchase:Yes
I am so happy with this product. I had a Keurig and never thought I could get accustomed to anything else. I especially like the set delay feature. The carafe keeps the coffee hot long after it powers off. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
So disappointed
on August 22, 2017
Posted by: Houstongal
from Houston, TX, United States
Gender:Female
Me Coffee sent us a new one after the first broke before a year was out. I was happy at first. But I am back to having to clean it per instructions now once a month. I use filtered water, I do everything right. But this is high maintenance and not worth it. I normally love their products and don't have issues. There is a serious design flaw in this. I'm sorry too because when it works, the coffee is HOT (yay!!) and it brews fast.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 6, 2017
Hello! Thank you for taking the time out to write a review, we appreciate your feedback. Please contact us at our toll free number (800) 672-6333, we would love to turn your experience around. Our specialists are available Monday-Saturday 9am-6pm EST. You can also contact us via live chat on our site. Agents are available Monday-Saturday 9am-6pm EST. We look forward to hearing from you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Hot Mess!!!
on August 27, 2017
Posted by: Tim MKE
from Milwaukee, WI, United States
Gender:Male
The coffee maker leaks all over the counter top and the grounds overflow in the filter basket. We have tried paper filters and permanent filters. We have tried a variety of coffee grinds and quantity of coffee. If you want to make weak coffee it probaby won't overflow. There is a huge design flaw in this system. I am really disappointed.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 10, 2017
Please give us the opportunity to ensure that you're completely satisfied with your coffee maker. We encourage you to contact us via live chat on our site or give us a call at our toll free number 1-800-672-6333, so that we can fix this for you. We are available to help you Monday-Saturday, 9am-6pm Eastern. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
The coffee is cold before time is out.
on September 14, 2017
Posted by: Jacki OH
from Austin, TX, United States
Gender:Female
The decanter does NOT keep the coffee hot - and the cleaning process makes a high pitched beep that never stops. I DO NOT RECOMMEND.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Service, Mr. Coffee, October 11, 2017
Oh no! That is not what we strive for. The coffee should stay hot for 2 hours. The high pitched beep during the cleaning process is generally due to not having enough vinegar, it needs 6 cups to clean. We'd like to help you get back to brewing properly. Please call us at (800) 672-6333. You can reach us between the hours of 9AM-6PM EST Monday-Friday.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Mediocre Temperature Maintenance
on September 16, 2017
Posted by: cepiii
from Roebuck, SC, United States
Gender:Male
The pot seems well-insulated, but the lid leaves much to be desired. It allows heat to slowly escape, which drops the temperature of the coffee from hot to tepid after about an hour.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 11, 2017
Thank you for taking the time out to post a review. We appreciate your feedback and will pass this information over to the product team.
Written by a customer while visiting mrcoffee.com