Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
2
Takes too long to brew!
on June 5, 2017
Posted by: Bob1015
from Three Rivers, MI, United States
Gender:Male
This is our third coffee maker of this model. All three have been very good at first but after about two months of use they all take around 20 minutes to brew. The coffee is not as hot either. Is there a problem with the heaters? I cleaned them as instructed and it doesn't improve. We really like the design with the carafe and the removable water reservoir. When we were using the second coffee maker it was taking 20 minutes to brew and one day it brewed in 8 minutes. It did this for several brews and then went back to 20 minutes. I feel there is a defect in the heaters.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, June 13, 2017
Let us look into this for you! One of our live chat representatives will be happy to provide troubleshooting assistance to you right here on our website. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Not Reliable
on June 5, 2017
Posted by: drew18
from Arizona, United States
Gender:Male
Brews good coffee but broke after 37 months of use. The electronic clock display went blank/dark and then you could not push the brew button to use. It would just beep endlessly. I would expect at the minimum, at least 60 months of usage for my money. Thus, I am disappointed with this purchase.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, June 13, 2017
We certainly expect more from our coffeemakers and we encourage you to contact our Customer Care team for assistance. Please reach out to our live support team here on our website. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: Neener
from Oak Harbor, WA, United States
Gender:Female
Verified Purchase:Yes
I have tried so many different coffee makers, and, there are some really bad ones out there ! Mr. Coffee provides a quality coffee maker. The 10 cup with Thermal Carafe is the best coffee maker I have ever owned ! Thanks Mr. Coffee !!!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Excellent Hot Coffee
on June 11, 2017
Posted by: Mile High Stag
from Centennial, CO, United States
Gender:Male
We've had this for a couple years now and it brews an excellent pot of hot coffee and the thermal carafe keeps the coffee hot for a coupe hours. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Oops.. much better second day after Iffy review
on June 16, 2017
Posted by: JacquieP
from Seattle, WA, United States
Gender:Female
I just bought this, first day coffee seemed to cool fast.
Second day.. was HOT after 1 1/2 hrs! I dibt know why it wasnt yesterday but thought Id be fair and report it:)
Second day.. was HOT after 1 1/2 hrs! I dibt know why it wasnt yesterday but thought Id be fair and report it:)
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Worst coffee pot ever
on June 17, 2017
Posted by: Brina
from Michigan, United States
At first we thought it was great, but it's one of the worst leaking machines I've ever owned!!! Daily we have to clean up water puddles. Both my mother in laws and ours leak badly. Also the lining in the pot itself comes off and floats in your coffee. Yuck! Good luck to you if you purchase this machine!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, June 23, 2017
It sounds like this coffee maker did not meet the high expectations we set for our appliances and we would like to remedy this for you. Please reach out to our live support team here on our website. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Posted by: MY COFFEE MAKER
Gender:Female
Verified Purchase:Yes
Brews great tasting coffee! Easy to use. Love the cleaning reminder feature.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Stop the beeping!
on June 29, 2017
Posted by: JCaffeine
from Florida
Gender:Male
My wife and I have had this unit for about 2 years. It makes great coffee, and we love the removable reservoir. But the beeping, that infernal beeping! It wakes the entire house! Give an option to turn it off. Our display is now failing, and we would like to step up to the 12 cup model, but not unless we can stop the beeping.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, July 5, 2017
We will be more than happy to find the perfect brewer for you! Please reach out to our live support team here on our website. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Happy brewing!
Written by a customer while visiting mrcoffee.com