Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
5
Best Coffee Pot I've owned
on December 26, 2016
Posted by: LongWch
from Waterloo, IA, United States
Gender:Male
Brews fast, Easy to use, and my coffee tastes Great!!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Good coffee bad carafe
on December 26, 2016
Posted by: lynds
from Little Rock, AR, United States
Gender:Female
The coffee maker works as expected. However the carafe leaks every time we pour a cup of coffee. I thought it was us at first, maybe pouring too quickly, but the coffee is actually leaking out of the carafe where the black meets the silver. We've only had the maker for about 2 weeks.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 31, 2016
Hello! Give us a chance to make this right for you and provide additional assistance over the phone. We can be reached at 800-672-6333 and we are here Monday-Saturday 9am-6pm. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Terrible experience
on December 27, 2016
Posted by: Blackdawg
from North Carolina, United States
Gender:Male
We've always used Mr Coffee coffee makers. We purchased this one after the one we used for many years finally quit. From day one the carafe leaked around the top where the metal and plastic are put together. Now when it finishes brewing and we pull the carafe out, the machine drips coffee over the base. The coffee filter basket doesn't completely drain. We should have taken it back but just haven't had the time and didn't want the hassle.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 31, 2016
We hope to get this resolved for you and we would love to hear more from you. Give us a call at 800-672-6333 and we will be available to take your call Monday-Saturday 9am-6pm, EST. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
time stops lighting
on December 27, 2016
Posted by: brad cooper
from chicago area
Gender:Male
this is the second time I bought the same model. both of them after maybe 1 1/2 to 2 years the light for the time and morning" brew start" stopped working. you can't set the timer the brewer itself works fine. if it happened twice i'm guessing it is a defect in manufacturing
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 31, 2016
We never want to hear this from our consumers and we encourage you to give us a call at 800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. We hope to hear from you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Like it a LOT
on December 28, 2016
Posted by: Stugee
from Grand Rapids, MI, United States
Gender:Male
Had this brewer for over a year now and very pleased. Coffee is hot, everything works well. My only criticism is that the LED display is too faint to read in normal lighting and needs to be brighter. Otherwise I'd give it 5 stars instead of 4.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: DETROITEXIAN
from Brighton, MI, United States
Gender:Male
Verified Purchase:Yes
This is our 3rd Mr. Coffee Optimal Brew unit. My wife and I drink several pots of coffee a day. We just wear them out. The feature we like most about he Optimal Brew is the Thermal Carafe. We never have burnt coffee! The unit brews 10 cups of pretty good coffee, the stainless steel carafe keeps the brew hot without the customary burner, is programmable and self cleaning. If it wasn't any good, we wouldn't have bought 3 of them.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
This coffee maker Rocks!
on January 3, 2017
Posted by: Carlbo
from Jacksonville, FL, United States
Gender:Male
I love this coffee maker as there is no burner so your coffee doesn't turn into acid in 15 minutes. The vacuum carafe acts like a Yeti cup. The boss!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Digital clock dimness
on January 4, 2017
Posted by: budswing
from Cedar Rapids, IA, United States
Gender:Male
maker works sufficiently for my needs. Would just like to be able to increase the brightness of the digital clock. any solutions?
I would recommend this to a friend!
Response from mrcoffee.comBy Mr.Coffee, Customer Service, January 17, 2017
Oh no, this is not what we like to hear! If you are experiencing a dim clock, please call us at 800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com