Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
5
Thermal Carafe keeps the coffee fresh!
on August 14, 2016
Posted by: TheBrose
Gender:Male
Replaced my old coffee maker and really like the carafe. No more burning coffee or heat plate under the carafe.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great features
on August 14, 2016
Posted by: obeone
from Trevose Pa
Gender:Male
This is great love the 10 cup capacity. The thermal carafe is great. This is replacing an old one with a thermal carafe. The ease of filling the unit with water and coffee grounds is so easy and you don't have to move the unit to use it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great little maker
on August 19, 2016
Posted by: Dairy Gal
from Wisconsin
Gender:Female
I have been using this style of coffee maker since 2009. The main reason is the thermal carafe doesn’t scorch the coffee and turn it bitter like hot plate varieties do. I wanted something I could brew coffee in and then take to work. I’m lazy, and uncoordinated in the morning so pouring into a thermos was out of the question. I bought this particular one in 2012, and use it at least once a day. This lil guy is perfect. I brew at 6:30am and the coffee stays drinkable until around 10. When first brewed, the coffee is super-hot so I had an ice cube or two. The removable water tank is great. It allows me to fill up the tank without spilling water all over the counter. The timer works fine. All in all, this is one of the best home use coffee makers for the price.
Never had a problem with pouring. There is button on the lid that you must push down when pouring, this allows the coffee to flow out easily.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
WEAK coffe
on August 29, 2016
Posted by: CoffeeLover24
from Tampa Bay FL
Gender:Female
I bought this about a month ago and it brews VERY weak coffee. I've even added extra scoops to no avail. I do like the chlorine filter but almost every good brewer includes a filter these days. EXTREMELY disappointed. Had I not thrown out the box I would return it.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, September 6, 2016
Thank you for bringing this to or attention. I understand where you are coming from and we will do our part to ensure that this never happens again. Call us at 800-672-633 and let's fix this as soon as possible. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Great Design, but clock/timer doesn't work
on September 1, 2016
Posted by: Cato22
from Plano, TX, United States
Gender:Female
I bought this coffee maker about a year ago and really like the design for undercounter. It works fine, but the clock started going dim and now it isn't visable at all! Thus now I can't use the timer since you can't see it. I have an old drip Mr Coffee at work and the timer still works on it and it is probably 8 years old! Very, very disappointed in the quality considering this was not the cheapo model. Not worth the money if it is going to last less than a year. Mr. Coffee, you need to come to my house every morning and start the brewer......
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, September 19, 2016
We have high expectation for our products and the last t thing we want is for you to be disappointed in your purchase. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Steam issue
on September 3, 2016
Posted by: Kyasi
from Indiana, United States
Gender:Female
I received an IS series (new in box) Mr. Coffee as a gift. It creates a massive amount of steam as it is brewing and the water seems to evaporate before it can make a full pot. I put 10 cups of water in the reservoir and end up with 1 or 2 cups of very strong coffee when the brewing cycle ends. My overhead cabinet is dripping with condensation. Is there a solution for this?
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, September 20, 2016
Thank you for your review, and we appreciate that time you've taken to bring this to our attention! It sounds as if the coffee maker has a mineral and calcium build up. This is very easy to remove, simply brew white household vinegar through your coffee maker by following the instructions in your manual. If you would like assistance with this, call us at 1-800-672-6333 Monday - Saturday 9am - 6pm EST. Hope this helps!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Not disappointed at all
on September 6, 2016
Posted by: TN Vol
from Knoxville, TN, United States
Gender:Male
Very good brewer. I retired my 23 Mr Coffee for this new one (Christmas gift). After 9 months of use, I am still very happy with it. I would buy this as a gift for someone else.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Best coffee maker I have ever owned
on September 11, 2016
Posted by: Geom
from Florida, United States
Gender:Male
I've had this coffee maker for well over a year now and it works flawlessly. The carafe keeps the coffee hot for several hours without preheating. It tells me when to clean it. It brews a whole pot in minutes. It's quiet, except for some gurgling at the end, which happens for all drip makers I've ever used. Finally, the coffee is great. I grind my beans right before brewing, and I use filtered water. I am totally satisfied and I recommend this maker without hesitation.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com