Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
3
Grrr! Give me coffeeeeeee!
on April 6, 2016
Posted by: Tpls93pony
from Portland, OR, United States
Gender:Female
I have had this maker for over 1 year and hate the way it will not let you brew until it is cleaned. I had to make a 2 nd pot this a.m. But the darn thing won't let me. I'm caught in limbo without my coffee. Everytime I try to clean it all it does is make the god awful sound of beeeeeeep forever until you shut it off. kinda really hating this pot. It's frustrating and it shouldn't be the one who picks when to clean the darn thing. It should be the consumer. Now I'm stuck with a pot that does absolutely nothing but BEEEEEEP! I'm hating it!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Service, April 14, 2016
Hi, I know the beeping noise must be very disappointing for you and I would like for you to give us the opportunity to restore your faith in our brand. We encourage you to give us a call at 1-800-672-6333, so that we can get you back to brewing as quickly as possible. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. We hope to hear from you soon.
Written by a customer while visiting mrcoffee.com
Posted by: Robert 44
from Summerville, SC, United States
Gender:Male
Verified Purchase:Yes
We are disappointed that this coffee maker only makes warm coffee, that in addition gets cold very quickly in the carafe. Wasted purchase.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Service, Mr Coffee, April 28, 2016
Hi, I understand that this is upsetting, and I want to help. The thermal carafe should keep your PSTX warm for up to 2 hours as long as the lid stays sealed. If this continues, please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: GinFeld
from Omaha, NE, United States
Verified Purchase:Yes
Love the thermos pot, it keeps the coffee nice and hot. Nice to get away from the "Pods". Nice looking unit and great tasting coffee. Like the auto off feature.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Has worked well for several years
on April 22, 2016
Posted by: Puppyguy
from Upper Peninsula MI
Gender:Female
Bought this coffee maker used from a thrift shop more than four years ago because I liked the fact that it doesn't have the warmer plate. I've never had the filter-part mentioned somewhere, but we have well water anyway. I love how quickly this pot makes coffee, and although the coffee in the carafe gradually cools down, I can simply make another pot quickly if more coffee is needed.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Leaks
on April 24, 2016
Posted by: Chipmunk
Gender:Female
I purchase this coffe maker 2 years ago and it will leak out of the top while the coffe is making and when I am ready to pur my cup of coffe coffe spills onto the counter and floor. I have to put a paper towel on the bottom of the carafe be for I press the button to brew each time. However, it does make a great cup of coffee. I have. Keurig also and I use my Mr Coffee only.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Service, Mr Coffee, May 9, 2016
We appreciate you for bringing this to our attention and I assure you, we want to do what we can to make this right. Give us a call at 800-672-6333. We look forward to helping you, and are here Monday-Saturday 9am-6pm, Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: ROS47
from Las Cruces, NM, United States
Gender:Male
Verified Purchase:Yes
I had one before, but I broke it.
This is the better coffee maker I have had.
This is the better coffee maker I have had.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Like the coffe pot, hate the mess
on May 2, 2016
Posted by: Hayjudy
from Glendale, CA, United States
Gender:Female
I have tried everything, but still my coffee pot leaks. I am going through kitchen towels faster on my coffee pot than in kitchen with people using them. I literally put a towel under coffee pot everyday. And it is soaking with coffee leaking out. HELP is anyone else having this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Posted by: Charlie1435
from Colorado Springs, CO, United States
Gender:Male
Verified Purchase:Yes
Not sure why but the coffee maker will make the coffee very weak. The filter is in good shape but it will just do that.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 10, 2016
Weak coffee is unacceptable! Give us a call so that one of our coffee team members can get you back to brewing full flavored coffee again. We encourage you to reach us at 1-800-672-6333. We're for you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com