Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
2
Pretty good
on March 14, 2016
Posted by: Christina
from New York, United States
I like many features on this coffeepot the only thing is I put in so many scoops of coffee in and the coffee is always watery
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, March 17, 2016
We're happy to hear that you like the features on this coffee maker, and we're sorry that you're having trouble with it. Please reach out to our Customer Care Team at 1-800-672-6333 between the hours of 9am and 6pm Eastern, Monday-Saturday, and we'll have you brewing delicious coffee in no time!
Written by a customer while visiting mrcoffee.com
Posted by: mclark
from Stratham, NH, United States
Verified Purchase:Yes
Love the removable water reservoir and thermal carafe. It keeps my coffee steaming for at least 3 hours. It's worked flawlessly so far. Only issue was that, even though the description says it comes with a permanent brew filter, it didn't come with any filter at all. However, a quick call, and I had the filter a few days later. I had to buy a package of paper filters till then, but no big deal. They did take care of it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
confuse
on March 29, 2016
Posted by: Giuliag1
from Arizona, United States
Gender:Female
I brought this coffee maker about 3 years ago and it worked great. Now it doesn't want to brew anymore. Every time on press the brew button it keeps beeping. My daughter in law and her mother also have the same issue.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Service, April 12, 2016
Oh no! Please give us the opportunity to ensure that you're completely satisfied with your brewer. Give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: Coffeeloving
from Shepherdstown, WV
Gender:Female
Verified Purchase:Yes
We bought virtually the same unit a couple years ago and wanted to replace the old with the exact same thing. Why? We LOVED it but a metal spring in the coffee basket was showing signs of rust and out of caution decided to replace the entire unit. We kept the old carafe though, so we can make 2 batches back to back if we have company! :-D. We have used our coffee maker an average of once a day; sometimes twice, sometimes none if we're out of town... So it's had plenty of use! :-). We buy replacement filter discs on Amazon, we got a dozen for $10. :-D. Replacements in store come with the plastic frame that is unnecessary for this model. Love, love, love. Coffee does stay warm if you leave it at least half full.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Leaks Coffee all over the place
on March 31, 2016
Posted by: Steph555
from Everett, WA, United States
Gender:Female
The one I received leaks like a sieve. I even tried to make only a couple of cups and still leaks
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Service, April 14, 2016
Thank you for bringing this to our attention and we want to get this resolved for you as quickly as possible. I would like for you to give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Been faithfully trying, but not consistent!
on April 1, 2016
Posted by: Laura05
We have tried different coffee brands, inexpensive, expensive, grind beans at home, and still very inconsistent. I have changed the filter as well. Some days it brews a good cup and other days it doesn't. I have wasted coffee making an entire new pot. I am disappointed. Not sure if I am doing something wrong. Pretty easy to make coffee.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Service, April 13, 2016
Thank you for bringing this to our attention. Please give us the opportunity to ensure that you're completely satisfied with your coffee brewer. Give us a call at 1-800-672-6333. We are always here from Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Some good features but.....
on April 1, 2016
Posted by: chefjack
from Punta Gorda, FL, United States
Gender:Male
I have had this coffee maker a little over a year and the display has become so dim that I can only see it in the dark. It continues to get dimmer, and soon I am sure it will be useless. I contacted the service dept. and they said since it was out of warranty (by a week or two) that I would have to take it or send it to the closest repair center, which is 2 1/2 hours away. By the time I pay for shipping and repair, it is not worth it. Will not buy another.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Service, April 13, 2016
I would like for you to give us a call so that we can find another option for you. We strive to develop products for your needs. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: Debk
from New York, United States
Gender:Female
Verified Purchase:Yes
A nice coffee machine for the price. Brews quickly. Only setback is have to be careful with how much coffee you put it filter as it makes a mess if too much put in. Cannot seem to find deeper filters for it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com