Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
5
Convenient
on March 6, 2016
Posted by: Miss Kitty
from Tennessee, United States
Gender:Female
My husband is the main coffee drinker here. We've had other brands and between our RV and home, have worn out 2 of the small old style Mr. Coffee makers over the years. We think this is the best coffee maker we've had. We like being able to take the tank to the water, rather than vice versa, and that he can carry the carafe to his woodworking shop, where all the other old guys hang out. That's why I ordered a second carafe...refills! The amount the consume is testimony that it is making good coffee.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: nanasteig
from Iowa City, IA, United States
Gender:Female
Verified Purchase:Yes
I was looking for a basic coffee maker with a thermal carafe. I did buy a second carafe for when we have company. I don't have to measure water in something since the water holder comes right off. Easy to clean out coffee filter. I wasn't looking for a grinder, or any other bells or whistles and this fits the bill perfectly.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Corey G
from Houston, TX, United States
Gender:Male
Verified Purchase:Yes
The wemo app works great. reminds us if we forget to set the maker for the next morning, if we don't have enough water, tells us when coffee is ready - not more that you want or need from an app. coffee is great. 2 areas of improvement... 1. some level indicator on craft, partial glass door or glass option to see how much coffee is left. 2. better cleaning option for craft. says it cant go in dishwasher, and small opening at top make hand cleaning difficult.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Dissapointed
on March 8, 2016
Posted by: Trixie
from Kempner, Texas, United States
Gender:Female
I bought this coffeemaker less than three months ago and have bought Mr. Coffee products exclusively for fourty years. Although this coffeemaker makes great coffee and I love the removable water reservoir I am having problems with the cleaning light. It will not stay off. After cleaning it comes back on right after the next pot of coffee I brew. This seems to be a common problem, I find it annoying.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, March 18, 2016
We appreciate having you as a loyal member of the Mr. Coffee family, and we would like to offer some troubleshooting that may help. If the cleaning light remains on after cleaning the coffee brewer, it may be necessary to reset the coffee maker. To reset the unit unplug from the wall outlet for 1-2 minutes. Once plugged back in your display clock will be flashing 12:00. If you continue to experience this, please give us a call at 1-800-672-6333, and we will take care of this for you. We are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: Martinld123
from Saint Charles, IL, United States
Gender:Male
Verified Purchase:Yes
We are very happy with our new Mr. Coffee and it is a great value. Brew time is about 5 minutes for 7 cups with great flavor. Very easy to clean everyday plus it tells you when it needs to be cleaned after 80 or so pots of coffee. We have a RO water supply so we do not use the water filter that can be used if your water needs it. My wife likes regular coffee and I like Decaf so we bought at the same time another thermo coffee pot for about $15. Great buy. We enjoy the coffee maker very much and glad we bought it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Terrible Coffee Maker
on March 11, 2016
Posted by: swedishfish818
from Omaha, NE, United States
Gender:Female
My boyfriend got this for me as a gift for my birthday. The concept is nice and all but note that it requires twice the amount of coffee grounds to make a cup of coffee equivalent in strength to that made with a normal machine. This is an effect of faster brew time, but I'll take the extra 2 minutes of brewing time if that means I don't have to spend twice the amount of money on coffee. Also, the coffee doesn't come out warm, not piping hot like it should be. Very unsatisfied with this purchase, especially considering how much money my boyfriend spent on it.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, March 16, 2016
We have high expectations for our products here at Mr. Coffee, and we would like the opportunity to turn your experience around with this coffee maker. Please reach out to our Customer Care Team via our Live Chat option located on the right side of your screen after clicking on the Service and Support tab. We are glad to assist you and are here Monday-Saturday, 9am-6pm Eastern. We look forward to chatting with you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Looks good - doesn't keep coffee warm
on March 13, 2016
Posted by: Crabby77
from San Jose, CA, United States
Gender:Female
I bought this one because I liked the look of it and it matched my kitchen appliances. Unfortunately, the carafe does not keep the coffee warm, so I gave it away and bought another coffee pot.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, March 18, 2016
We'd be happy to look into this further and resolve this for you. Please give us a call at 1-800-672-6333, so that we can get you back up and running with your coffee maker. We are here for you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Doesn't work
on March 13, 2016
Posted by: Mcop
from DC Area
Gender:Female
I bought this two weeks ago and it brews inconsistently. Machine does not get all of the grounds wet all the time resulting in weak coffee. This will be returned.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, March 18, 2016
We have high expectations for our products here at Mr. Coffee, and we would like the opportunity to change your experience with this coffee maker. Please give us a call at 1-800-672-6333, so that we can resolve this for you. For your convenience, we are here to help Monday-Saturday, 9am-6pm Eastern. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com