Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Posted by: al10009
from Edwardsville, IL, United States
Gender:Male
Verified Purchase:Yes
I love the coffee maker as I have worked in a office drinking burnt coffee it seems like forever. With the Thermal carafe it keeps the coffee hot for just the right amount of time without the burnt taste.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Ann410
from Theresa, WI
Gender:Female
Verified Purchase:Yes
I love getting a deal and I did by buying on the website rather than shopping at the local store!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: DonnaT
from Powder Springs, GA, United States
Gender:Female
Verified Purchase:Yes
I have been a Mr. Coffee user for 25 years+. This coffee maker is mediocre at best.
The thermal pot somewhat keeps the coffee hot. It's not consistent. There should have been a heated plate under it. It's also too many steps. I dont care for the detachable water reservoir and the lid that is not attached to anything. I had my last Mr. Coffee coffee maker for over ten years and literally did not have one issue. I paid less than $30 for it. More expensive and prettier does not mean it works better. Im thinking about sending back and getting the same coffee maker I had before.....If it aint broke.....disappointed.
The thermal pot somewhat keeps the coffee hot. It's not consistent. There should have been a heated plate under it. It's also too many steps. I dont care for the detachable water reservoir and the lid that is not attached to anything. I had my last Mr. Coffee coffee maker for over ten years and literally did not have one issue. I paid less than $30 for it. More expensive and prettier does not mean it works better. Im thinking about sending back and getting the same coffee maker I had before.....If it aint broke.....disappointed.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, February 3, 2016
We appreciate having you as a loyal member of our Mr. Coffee, and we want to turn this experience around for you. Please give us a call at 1-800-672-6333 between the hours of 9am and 6pm Eastern, Monday-Saturday, and we will gladly resolve this for you.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Love it-so far so good!
on February 7, 2016
Posted by: Daena
from Arizona, United States
Gender:Female
A friend bought this coffee maker about 5 months ago and I was impressed with how the coffee tasted and how hot it stayed in the thermal pot for hours on end. So after my last 2 Mr.Coffee makers died (different model) after a year each, I hesitantly decided to bite the bullet and buy this model despite some of the negative reviews. Hopefully my decision won't come back and bite me in the rear end. So far it's all good and I really love it. Even after 7 hours my coffee will stay "very warm" and just as fresh as I first brewed it in the morning. It's amazing! Now my friend did say hers did leak but only when she used the charcoal filter. She took that whole thing off her filter basket and she hasn't had a problem since. I decided to try mine with it on first and no leaks as of this moment.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
love love love this coffee maker? but only a 3
on February 9, 2016
Posted by: yjrmt
from California, United States
Gender:Female
I have had this coffee pot for about 6. I Love it. BUT the light went out so I can't program it to brew in the a.m. I get up at a.m. and have to commute and I really love the delay brew but I can't set it or the time. Will have to purchase new coffee pot. And no, I do not want to get up earlier to make coffee.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, February 12, 2016
We appreciate your feedback regarding this coffee maker. Based on what you've described, we'd like to offer some tips that may help. Press the brew now/off button and then unplug the coffee maker. Let it rest for 1-2 minutes and then plug it back in and try setting the clock. If that does not work, please give us a call at 1-800-672-6333, and we will happily resolve this for you. We are available to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Love it
on February 11, 2016
Posted by: Mark789
from Lompoc, CA, United States
Gender:Male
I love the way it makes the coffee, so easy. I don't have to clean it for 90 cycles and cleaning is super easy.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: kal8
from Boston, MA, United States
Gender:Female
Verified Purchase:Yes
I have gone through every kind of coffee maker there is. I serve coffee in my clinic and we use about 32 cups per day on average. this is a work horse and it makes great coffee. It is fresh, hot and the coffee maker tells you the time since brewing.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Great taste, not built to last :(
on February 25, 2016
Posted by: rosieh2
from Tulsa, OK, United States
Gender:Female
I have had two now. Coffee tastes great but clock, timer & cleaner goes out too quickly. Neither coffee maker lasted a year.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, February 29, 2016
We would like the opportunity to change your experience with this coffee maker, and invite you to contact us via our Live Chat option located under the Service and Support tab. You will see the Live Chat bar on the right side of your screen after clicking the tab. Our chat agents will be more than happy to assist you and are available Monday-Saturday, 9am-6pm Eastern. We look forward to chatting with you!
Written by a customer while visiting mrcoffee.com