Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
3
Love the machine hate the smell.
on July 8, 2015
Posted by: deb j
from Oil City, PA, United States
Gender:Female
The machine works fine and I do like it, but the reservoir has a musty smell to it. It's getting pretty bad. I have done the vinegar thing when the pot calls for the cleaning cycle and many times in between. I can't imagine this being good for you.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Horrible Tasting Coffee!
on August 17, 2015
Posted by: deejer67
from Raleigh, NC, United States
Gender:Male
Great looking machine. Appears well designed, easy to use. BUT, makes horrible tasting coffee!? How can this be? Brand new machine, horrible coffee. Terrible taste. If I were to guess, the machine does not heat the water to high enough temperature to actually get the greatest taste/yield from the ground coffee. Big disappointment, but what I'd expect from the "Mr. Coffee" brand. It just looked good, but it isn't in practice. Even after a month of use, no change.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, August 19, 2015
We all want our brewers to be both attractive, and to brew delicious coffee, and we can understand your disappointment with the brewed coffee tasting terrible. It does sound as though your brewer is not brewing up to the standards that we expect from our Mr. Coffee brewers. We would like to restore your faith in Mr. Coffee, and encourage you to contact our customer care team at 1-800-672-6333 for assistance. We are here for you Monday-Saturday 9am-6pm Eastern, and look forward to helping you get back to brewing delicious coffee again soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Love the removable water reservoir
on August 18, 2015
Posted by: MandaFern
from Wisconsin
Gender:Female
We’ve had this coffee maker for about 2 years. I got it to replace our old Mr Coffee thermal carafe which was too tall for our new kitchen. My hands down favorite part is the removable water reservoir. I can have it filling in the sink while the beans grind. The place in the maker without spilling a drop of water all over the counter. The carafe eliminates the need to pour the coffee into a thermos so I can take it to work. We have two carafes which comes in handy for large family gatherings and when my husband is working swing shift.
A lot of people are saying this brews “cold” coffee. This coffee brews hot. So hot I burn my tongue unless a few ice cubes are added. We used a thermometer to see how it got and multiple times it came out in the 200-210 range, which is just below boiling. The coffee steams when poured into my cup hours later.
A lot of people are saying this brews “cold” coffee. This coffee brews hot. So hot I burn my tongue unless a few ice cubes are added. We used a thermometer to see how it got and multiple times it came out in the 200-210 range, which is just below boiling. The coffee steams when poured into my cup hours later.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Coffee maker 2016
from Brooklyn, NY, United States
Gender:Female
Verified Purchase:Yes
I can't wait to drink coffee now when I wake up knowing I can program it with my phone it is ready with a push of a cell app!!!!!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Great Coffee Maker, Bad coffee grounds basket
on September 5, 2015
Posted by: Lance
from AZ, United States
Gender:Male
I have brewed 10-15 times and the auto valve on the bottom of the basket has broken already. I will have to order a new basket. The coffee maker is great so I really hope Mr. Coffee comes up with a better design.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
I cannot brew different strength of coffee
on November 9, 2015
Posted by: casimir
Is it even possible ?
I just bought one and cannot figure it out.
I just bought one and cannot figure it out.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, November 13, 2015
In lieu of having a brew strength selector, the BVMC-PSTX series coffee makers are designed to extract the fullest flavor possible. It does this by brewing up to 20% faster (than competitive units tested) at a hotter temperature of up to 205° producing a richer taste. The Just-Brewed™ Thermal Carafe holds temperature and fresh flavor of the brewed coffee. If you experience issues with your coffee maker, please reach out to our Customer Care Team at (800) 672-6333. We are here Monday-Saturday 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Carafe keeps coffee hot for hours.
on December 23, 2015
Posted by: Sandy22
from Kenosha, WI, United States
Gender:Female
Bought this about a month ago and am happy with it so far. Had a slight crack in the lid to the carafe, but with one call, we quickly received a whole new carafe within 1 week.
I would recommend this to a friend!
Response from mrcoffee.comBy Customer Care, Mr. Coffee, January 12, 2016
We're happy to hear that you're enjoying your coffee maker, and that we were able to resolve the issue with your lid for you in a timely manner. If you have any questions or concerns in the future, please don't hesitate to give us a call at 1-800-672-6333. We will be more than happy to help and are here Monday-Saturday, 9am-6pm Eastern. Thank you for being a member of our Mr. Coffee family!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Fast Brewing!
on December 23, 2015
Posted by: cbwstorm
from Roselle, IL, United States
Gender:Male
I bought this as a gift for my dad last Christmas and it is such a great product! It brew really quickly! It only takes under two minutes to brew ten cups of coffee. The carafe also keeps the coffee really hot for many hours.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com