Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
1
Coffee doesn't brew, water flows fast= weak coffee
on September 21, 2014
Posted by: Stealth007
from San Antonio, TX, United States
Gender:Male
I purchased this coffee maker and thought it was defective and sent it back twice to see if I could solve the problem, which was, because of their touted benefit that it brews really fast, the water goes through the coffee grounds so fast that it ends up giving a weaker flavored coffee. Sometimes the coffee is not thoroughly wet. Don't waste your good coffee on this model.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Disappointed
on October 11, 2014
Posted by: EBT523
from Memphis, TN, United States
Gender:Female
Bought it this week, and so far, it is quite disappointing. Still trying to get the new tasted out of it, but that is not the problem. After brewing a pot, it leaves a big puddle when you remove the pot. We have followed all directions very carefully, but it has done it every time.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Love it if it didnt leak!
on October 22, 2014
Posted by: missy73
from cherryville NC
Gender:Female
I have owned two of this model. The first one I owned in 2012 leaked and Mr Coffee replaced it and I had no problem. Two years later it stopped working so I went and bough another one. The more I thought about it a coffee pot should last for more than two years, but I like it so much. Now my new one is doing the same thing as the first one I bought. leaking out. I contacted Mr. Coffee about the problem again and just waiting to hear back. I'm sure they will send me a new one. I just thought back in 2012 they would of recalled all of them for the leaking problem and designed them differently so I couldn't believe two years later that the product still has the same problem. The only thing different I noticed different was the water tank lid isn't attached to the tank. Besides the leaking problem I love my Mr. Coffee Coffee Coffee Pot!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Brewing a cup of coffee is just an app away!
on October 30, 2014
Posted by: sabbbzzz
from Houston, TX, United States
Gender:Female
This is a very great product and it is innovative. It has combined 2 things that most people love - technology and coffee. Brewing a cup of coffee is just an app away. It is great for scheduling brews whenever you want without having to wait. Schedule your morning cup of joe right before you wake up or leave the shower and no one has to deal with the grumpy you before you have had your coffee - there goes that excuse - coz coffee will always be ready when scheduled. Water filtration is a great addition, it is easy to clean and I did not experience any problems with the app. The app also has information that’s helpful and shows you the last time coffee was brewed, if the water level is low - great features.
One drawback is that you always have to remember to put the coffee and the filter into the machine before sleeping or leaving the house. If you forget that then too bad!
Otherwise, GREAT PRODUCT!
One drawback is that you always have to remember to put the coffee and the filter into the machine before sleeping or leaving the house. If you forget that then too bad!
Otherwise, GREAT PRODUCT!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
started out great
on November 20, 2014
Posted by: kimbo
from Indianapolis, IN, United States
Gender:Male
When we first got ours it was the best coffee maker we ever had. After a while it would, occasionally, make the coffee weak. Then work great awhile. After several months of this it was always weak - even some of the grounds were dry. We got another one 9 days ago & we're returning it for the same reason....it's got a problen...sooner or later.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, December 4, 2020
Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Mr. Coffee and we would like to hear more about your experience with your unit. Please give us a call at our toll-free number 1-800-672-6333. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 5:00 pm EST. We look forward to assisting you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Weak coffee/Dry grounds
on December 20, 2014
Posted by: Phyl
from Suwanee, GA, United States
Gender:Female
I bought this maker (my second) about 2 months ago. The first one I had and loved for years, except for the water that hides somewhere inside after brewing. But this new pot gave me weak coffee because half the grounds were still dry. I'm waiting to hear what Mr Coffee has to say. Back to using my Keurig!!!!!!!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 15, 2020
We are extremely sorry to hear about this and even more sorry to disappoint you. This is definitely not the kind of experience that we want you to have. Rest assured that we will work hard not to disappoint you again. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Not so sure
on December 26, 2014
Posted by: Rachb101
from Stuart, FL, United States
Gender:Female
The cleaning signal comes on every other brew and there's no "brew finish" audible sound even though the user manual says there is.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Consumer Care, April 22, 2020
That is definitely not the kind of experience that we want you to have. Our products were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
poor cup of coffee
on December 28, 2014
Posted by: tomm
from mid coast Maine
Gender:Male
received as gift. yes it brews fast but it"s like brewing a pot of hot water.
Flavor is so weak. using twice the grounds with no luck. very disappointed.
I had a different Mr Coffee before with better luck, don't spend the extra.
Flavor is so weak. using twice the grounds with no luck. very disappointed.
I had a different Mr Coffee before with better luck, don't spend the extra.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Consumer Care, April 22, 2020
That is definitely not the kind of experience that we want you to have. Our products were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit.
Written by a customer while visiting mrcoffee.com