Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
1
Returning to retailer
on June 22, 2014
Posted by: CoffeAddict
from Michigan, United States
Gender:Male
I bought this coffee maker today and followed the first time cleaning instructions. The brew light flashed slowly and suddenly the entire machine died, outlet is fine. returning to retailer for an exchange. I am hoping that it was just this machine and that it won't be a problem with the replacement
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Peice of junk
on August 10, 2014
Posted by: Scott
from Manchester, CT
Gender:Male
I bought one of these three years ago. A month after the warrantee ran out the LED display stopped working an a couple weeks later the thing would leak water from somewhere onto my counter when it brewed coffee. The freshly brewed coffee was not very hot. This thing is way over priced for the junk it really is.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
It leaks!
on August 21, 2014
Posted by: mrctew
Gender:Male
This maker makes good coffee, but it leaks. The maker supplies coffee to the carife at a rate that overwhelms it causing coffee to overflow. If this problem were solved, I could recommend it, but with the problem I cannot.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Thermal Pot leaks
on September 21, 2014
Posted by: Kim Tyo
from Vine Grove, Ky
Gender:Female
Received as a gift and would not buy one for any reason for anyone! When you pour coffee, it leaks really bad. Doesn't' use all the water in the tank, so there for it is not 10 cups and it doesn't stay hot very long.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Worst Coffeemaker I Have Ever Owned!
on October 6, 2014
Posted by: DrCarl
from North Georgia Mountains
Gender:Male
This coffeemaker is difficult to clean. The thermal carafe does not keep the coffee hot for very long. Just awful from A to Mr. Coffee. I want another unit! Soon.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Poor filter mechanism design
on December 4, 2014
Posted by: mjtmary
from Smiths Grove, KY, United States
Gender:Female
I bought this recently it makes the worst coffee I've ever had. I might as well use Folgers, that's how bad it tastes. I have wasted more good coffee, have had it overflow three times because of the way the carafe has to sit EXACTLY perfect under the drip mechanism. The water filter falls out all the time. You can't just turn it over to remove the grounds because the lid to the filter mechanism will fall back shut and you end up dumping the grounds onto the water filter fitted in the lid of the filter mechanism. All in all, I ended up buying a different brand yesterday.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care , February 11, 2015
We appreciate you taking the time to share your opinions regarding your coffee maker. I am so sorry to hear that it didn't meet your expectations. We definitely want you to be able to enjoy fresh delicious coffee from our coffee makers. Please call us at 1-800-672-6333 so that we can address your concerns. We are open Monday-Saturday, 9am-6pm Eastern. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Second one
on June 30, 2015
Posted by: arneybird2
from Newberg, OR, United States
The first one lasted 2 days, this one lasted 4 days, just like the first one, no power to the unit. The first one we bought for our RV, when it quit, we replaced it with the second one just for the house. We liked the looks, but something is wrong with the product. We will now go back to a Bunn, at least they are dependable.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, July 1, 2015
Don't leave us just yet! There might be a wiring issue that we may be able to solve for you today. Please contact Mr. Coffee direct at (800) 672-6333, and our coffee specialist will be more than happy to assist, and restore your faith back in our brand. Thanks!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
worse coffee pot i ever bought
on August 14, 2015
Posted by: serious coffee drinker
from Palestine, TX, United States
Gender:Female
thought this looked like a nice coffee maker and for the price i expected it to be. i ran water through it twice to clean it before use and both times the water ran all over the counter. took it back for an exchange. used for about 6 weeks and coffee started running out on the counter not one drop in the pot.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, August 18, 2015
That's terrible to hear! I've never encountered a problem quite like yours with the BVMC-PSTX91 coffee maker. I understand how frustrating this is for you, and I want to see what I can do for you here today. Please contact Mr. Coffee customer service at (800) 672-6333, and let's get you get you back up and brewing leak free pronto. Thank you!
Written by a customer while visiting mrcoffee.com