Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Customer Rating
5
WeMo and Mr. Coffee make nice cup of joe
on October 27, 2014
Posted by: Mbw0041
from San Angelo, TX, United States
Gender:Female
The WeMo Mr.Coffee maker is amazing! I love the feature you can brew from the store or in the luxury of your bed. It's a quick setup for the coffee maker with your phone and WiFi. The design of the maker is sleek and efficient-the stainless steel carafe keeps the coffee hot for a lengthy time. The water reservoir is nice because it comes off for easy filling. I had the opportunity to try this product as a sample, but would definitely buy this product for myself and family.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Easy and convienient
on October 27, 2014
Posted by: Momma03
from Harrisburg, PA, United States
Gender:Female
This coffeemaker will look great in your home and will take one more thing off your "to do" list. Just set it and forget it. You can schedule your coffee brewing for everyday of the week or have it set and ready and brew whenever you need it. On your way home from work? Use your smartphone (before driving of course) to have a hot pot of coffee waiting for you when you get home. In-laws pop in unexpectedly? Simply brew a pot of hot coffee right from the couch or while your busy making dinner. Disclaimer: I tested this product as an in home review
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Great
on January 9, 2015
Posted by: Manners
from Iowa City, IA, United States
Gender:Female
Love it, but cant figure out how to turn it back on to keep it warm after it shuts off.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
design needs overhaul
on June 23, 2015
Posted by: mello
from Friendswood, TX, United States
Gender:Female
so wish I had read the reviews before I purchased...
This model has a lot of potential.
Great carafe that keeps coffee warm and fresh.
Neat removable reservoir
-but a serious design flaw
LEAKS EVERYWHERE
Lever behind carafe falls off -and you don't know because you can't see it!
Coffee backs up into basket and into coffee maker base....huge mess!!
Mr Coffee, you need to re-thing this one.
This model has a lot of potential.
Great carafe that keeps coffee warm and fresh.
Neat removable reservoir
-but a serious design flaw
LEAKS EVERYWHERE
Lever behind carafe falls off -and you don't know because you can't see it!
Coffee backs up into basket and into coffee maker base....huge mess!!
Mr Coffee, you need to re-thing this one.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, June 23, 2015
That sounds like an awful mess! We want you to be able to enjoy your fresh hot coffee without having to worry about the mess. It is not common for the lever to fall off repeatedly. I encourage you to contact our customer care team for assistance. You can reach us at 1-800-672-6333. We are open Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Delay Brew great idea but doesn't usually work
on August 5, 2015
Posted by: laurap
from Virginia, United States
Gender:Female
Bought this coffee brewer because we needed a removable water tank, we liked the design and we wanted a programmable brew time. We bought the first machine and the delay brew didn't work. Yes, we were doing it right. It would "brew now", we checked the clock time, delay brew light was illuminated and delay brew would work if we set it to brew in like 5 minutes but an over night delay brew it would not. Returned the unit and got a new one. And this delay brew works less than half the time...which means it DOES work some of the time. The machine convinces itself it brewed, it'll have the fresh brew timer on saying it's in the carafe but alas, the carafe is empty. I love the idea of this machine but it's really ticking me off.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, August 7, 2015
We hear you, and can certainly understand your frustration! We encourage you to contact our customer care team at 1-800-672-6333 for assistance with your brewer. We are available Monday-Saturday 9am-6pm Eastern, and look forward to getting you back to brewing when you want!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Clean Setting Won't Turn Off.
on August 30, 2015
Posted by: MrsBlair
from California
Gender:Female
This particular coffee maker worked well for a while but has lately been brewing with the "clean" button still on...I have pressed it several times but won't turn off. What gives? Also, there has been instances when a brewed pot of coffee doesn't totally saturate the coffee grounds and I get a cup of brownish water...and yes the filter was placed properly.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, September 1, 2015
There may be coffee grounds clogging your spew, and your coffee maker may need to be cleaned. If the cleaning light is still on after you've cleaned your BVMC-PSTX91 maker, simply unplug it for about 30sec. It should reset after you plug it back in. If this is unsuccessful, please contact Mr. Coffee customer service at (800) 672-6333 for more assistance.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
coffee tastes terrible after multiple cleanings
on September 18, 2015
Posted by: badcoffeetaste
from Florida, United States
We bought this coffeemaker a few days ago and even after multiple cleanings (with dish detergents) and running it through with just water many many times, the plastic smell chemicals still permeates throughout the system and the coffee taste is horrible.... bringing back today to the store we bought it at....
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Care, September 22, 2015
We certainly don't expect a plastic or chemical smell to permeate when we brew coffee, and we would like to help. If you still have your brewer, please contact our customer care team at 1-800-672-6333 for assistance. We are here for you Monday-Saturday 9am-6pm Eastern, and are always happy to help you get back to brewing delicious coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Ugh 5 weeks after purchase
on September 22, 2015
Posted by: susieneedscoffee
from KC, MO
Gender:Female
I was so excited to purchase this after my Black & Decker died after 4 years of continous use. For 5 weeks this has worked wonderfully. Set the program last night for my 5am coffee. And here I sit at 5:30am with no coffee!
The program indicator light came on when I set it up last night. This morning no coffee, no functions work except the clock. I readjusted the coffee basket, the water reservoir snd the caraf to make sure it was all aligned with the stars snd still nothing. I unplugged snd repluggrd, still nothing. This is going back to the store tonight!
The program indicator light came on when I set it up last night. This morning no coffee, no functions work except the clock. I readjusted the coffee basket, the water reservoir snd the caraf to make sure it was all aligned with the stars snd still nothing. I unplugged snd repluggrd, still nothing. This is going back to the store tonight!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Care, September 22, 2015
Don't go yet! We can certainly understand your frustration, and we would like to see what we can do to help. Please contact our customer care team at 1-800-672-6333 for assistance with your brewer. We are available Monday-Saturday 9am-6pm Eastern, and look forward to the opportunity to get you back to brewing delicious coffee!
Written by a customer while visiting mrcoffee.com