Customer reviews from mrcoffee.com
Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Average customer rating
3.2
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
221
4 Stars
69
3 Stars
73
2 Stars
80
1 Star
159
51%of customers recommend this product.
(
282 out of
555)
Customer Reviews for Mr. Coffee - 10-Cup WeMo Enabled Smart Coffeemaker - Black/Stainless-Steel
Posted by: GrindinNBrewin
from Lampasas, TX
Gender:Male
Verified Purchase:Yes
I purchased this brewer in April 2017 and after a month's usage, or thereabouts, it has been fantastic. My wife and I love that the coffee brews very quickly and tastes more flavorful than our old brewer we replaced.
This brewer stated that it heats the water to 205 degrees and I would believe that, as it comes out exceptionally fast and hot into the thermal carafe. This carafe is what makes all the difference to enjoying the coffee, as I am a slow coffee drinker and don't like the way old, burnt, stale coffee tastes after it's been on a hot plate for more than an hour in a glass pot.
Finally, the extra-nice touch is the removable water tank that I can then pour water in so much easier in the tight confines of my limited counter space. The removable reservoir makes it incredibly convenient to get the water in and back on the machine.
All in all, I feel this was an incredible purchase experience and other coffee brewers costing more than this for a 10-cup brewer with the speed, heat, and convenience of this brewer will be difficult, in my opinion, to justify purchasing.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: BuckeyeTom
from Columbus, OH, United States
Gender:Male
Verified Purchase:Yes
Owned one of these for probably 5 or 6 years, and decided to replace it with the same model since the display on the original was too dim, and it started acting up a bit. This maker brews coffee very hot and fast!
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer service, April 27, 2018
Thank you for your support! Our mission is to consistently deliver reliable and durable coffee brewers. We appreciate the time you've taken out of your day to express your experience with us. Happy brewing!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
problem
on November 22, 2020
Posted by: sb2210
Gender:Female
I have owned this model coffeemaker for a few months. I have an ongoing problem with the coffeemaker leaking hot coffee after brewing; it pools on my countertop under the coffeemaker, 1-2 cups. I will be contacting the manufacturer.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Consumer Care, November 24, 2020
Oh no! This is not something that we hear very often. Mr. Coffee has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one by giving us a call at 1-800-672-6333. We are available Monday - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
may favorite coffee maker
on January 28, 2021
Posted by: doyouwantmetopostareviewo
I have this model for about five years or so, I love it. I agree with other respondents just use an organic/brown filter, no problems. Additionally, for those that found the carafe insufficient, heat up your carafe with hot water, cold carafe steals your delicious coffee warmth .
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, February 11, 2021
Thank you for the awesome review! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. This would keep us motivated in making high-quality products. Cheers!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Fresh coffee the next day
on February 3, 2021
Posted by: Mom on the go
from Ohio
Gender:Female
We had this coffeemaker for awhile now. Absolutely love it. Keeps coffee hot and fresh all day. (Even the leftovers the next day). Love it!!!
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , February 4, 2021
We are glad to hear that your love our Mr. Coffee® Optimal Brew™ 10-Cup Programmable Coffee Maker with Thermal Carafe. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Awesome!
on March 25, 2021
Posted by: Crybaby704
from Indiana
Gender:Female
I have a Caregiver who is able to prepare my coffee the day before and set it for the next day if she is off. Also, the cleaning feature is so very helpful. And I like how the decanter doesn't get hot on the outside but the coffee stays warm.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, March 25, 2021
Awesome! Thank you for sharing your experience with us. We work very diligently to provide the best appliances and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Dim LED
on June 11, 2021
Posted by: Robert4579
from Acra, NY
Gender:Male
[This review was collected as part of a promotion.] I received this as a gift over 2 years ago, I was using a single cup coffee maker and decided to use this since I drink a lot of coffee. It works good but the light that shows the time is very dim. when you push the dim button it makes it almost to dark to see. is there a way to increase brightness
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
It only lasted a year.
on June 16, 2021
Posted by: Angyimer
from West Palm Beach, Florida
Gender:Female
Water tank won't empty completely. There is still water in the tank even after it beeps saying that the coffee is ready. It never drains completely.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, June 17, 2021
Thanks for contacting Mr. Coffee®! rWe appreciate you bringing this up to our attention and we sincerely apologize that your Mr. Coffee® Optimal Brew™ 10-Cup Programmable Coffee Maker isn't completing a full brew. This is obviously not the experience that we want you to have.
Circumstances that may cause this issue includes: a coffee maker that needs cleaning, excessive amounts of ground coffee, or too fine a grind. If same problem happens after checking these, please contact us directly so we can better assist you.
We look forward assisting you.
Circumstances that may cause this issue includes: a coffee maker that needs cleaning, excessive amounts of ground coffee, or too fine a grind. If same problem happens after checking these, please contact us directly so we can better assist you.
We look forward assisting you.
Written by a customer while visiting mrcoffee.com