Customer reviews from Samsung US
Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4.6
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
22
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
0
93%of customers recommend this product.
(
28 out of
30)
Customer Reviews for Samsung - 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
5
Nice Unit
on April 11, 2014
Posted by: Aloha1
from Minneapolis, MN, USA
Expertise:Expert
I had looked at this refrigerator at Lowes a few times and picked it up on a close out. While waiting for delivery, I read some of the reviews on this product and thought maybe I made the wrong choice. The negative comments I read are not true. Things fit well on the fully adjustable shelves. It makes ice just as fast as any other ice maker I have had. The water has no plastic taste to it as some have claimed. It is not loud, you can barely hear it running.
Overall I am very pleased with this refrigerator. This is my first counter depth unit and it is smaller that a full depth, but I love that it doesn't stick out into the kitchen as far. I do like that the shelves are not as deep as it is much easier to get to things. The interior lighting is fantastic, illuminating every shelf and bin. The freezer layout with the icemaker on the door is great, opening up more shelf space. The temperature holds rock steady at the programmed setting.
Works as advertised.
Pros: no problems what so ever
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Ms. Samsung, HQ, April 15, 2014
Hi Aloha1,
Thanks so much for taking the time to share your comments. I'm sure others will appreciate such detailed feedback, as well, especially since you've highlighted topics - like capacity, organization, temperature consistency and quietness - that are important to many people.
Have a great day!
Ms. Samsung
Thanks so much for taking the time to share your comments. I'm sure others will appreciate such detailed feedback, as well, especially since you've highlighted topics - like capacity, organization, temperature consistency and quietness - that are important to many people.
Have a great day!
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
4
Nearly perfect except for one thing!
on May 19, 2014
Posted by: DPT1
from Palmdale, CA
Expertise:Intermediate
We love this refrigerator. The only issue we have is occasionally, an ice cube hangs up and doesn't drop into the bin. The ice maker senses it is full and stops making ice. If we don't catch it, we run out of ice.
Pros: solid constuction
Cons: ice cube hangs-up
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I have enjoyed the side by side as I am elderly.
on May 19, 2014
Posted by: zackem7
from Georgia
Expertise:Beginner
I like the side by side....the ice maker is noisy and the ice bucket is small but holds enough for a small family. It works well for me being elderly. I can see and get things easier. It is quiet running overall. I changed the water filter myself as it is located inside the refrigerator section.
Pros: Bright display
Cons: noisy icemaker, small ice bucket
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excelllent product
on May 19, 2014
Posted by: Jonmcl
from Sacramento
Excellent customer service, product has enough space and plenty of storage.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product all around!!
on May 20, 2014
Posted by: Babouche
from California, USA
Expertise:Intermediate
I just recommended it to someone who saw it in my house and wanted to know all about it.
Pros: Bright display, Inexpensive, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
24 cu. ft. Side by Side Refrigerator
on May 20, 2014
Posted by: liv2ski2
Icemaker stopped working shortly after warranty expired.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Ms. Samsung, HQ, May 27, 2014
Hi liv2ski2,
Thanks for the comment. There are a number of factors that can cause the ice maker to stop making ice. Please visit the Troubleshooting Guide and FAQ section for detailed information that may help you resolve this issue; click here to go to the Support page for assistance: http://www.samsung.com/us/support/owners/product/RSG257AABP/XAA
- Ms. Samsung
Thanks for the comment. There are a number of factors that can cause the ice maker to stop making ice. Please visit the Troubleshooting Guide and FAQ section for detailed information that may help you resolve this issue; click here to go to the Support page for assistance: http://www.samsung.com/us/support/owners/product/RSG257AABP/XAA
- Ms. Samsung
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Design
5
Features
5
Performance
5
Value
4