Customer reviews from BISSELL Homecare
BISSELL - 3 in 1 Steam Mop Deluxe Hard Floor Cleaner - Mineral Blue
Average customer rating
3.4
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
59
4 Stars
19
3 Stars
10
2 Stars
14
1 Star
34
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for BISSELL - 3 in 1 Steam Mop Deluxe Hard Floor Cleaner - Mineral Blue
Customer Rating
3
SMELLY
on April 13, 2012
Posted by: Smell that smell
from St Louis, MO, USA
Verified Purchase:No
Ok, so I have read all of the reviews and agree with some and really disagree with others . I think that if you use the mop correctly and make sure that you use distilled water and you keep the "port" clean overall its a good product to use between deep cleanings. I have over 5,000 yes 5,000 square feet of hardwood floors alone not counting all 6 bathrooms, 2 large Dogs and 3 kids this miracle mop has helped out GREATLY ! with the slobber marks or the mud that's drug in by eight paws and 6 tiny feet. The only problem I have had is from time to time it can smell a little fishy and I'm not sure why? I'm going to try and purchase extra pads to see if switching them out more often when cleaning will help. Overall, I think that this a a good product.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the review. Your idea about switching the mop pads may help. Also, you can use bottled distilled water and add our Euchalyptus Mint water:
http://www.bissell.com/eucalyptus-mint-demineralized-water-32-oz/?icid=ccrr
Finally, make sure to change the water filter when the bright green grains turn blue. I hope this helps.
http://www.bissell.com/eucalyptus-mint-demineralized-water-32-oz/?icid=ccrr
Finally, make sure to change the water filter when the bright green grains turn blue. I hope this helps.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
No problems
on May 26, 2012
Posted by: Don
from Southern Calif
Verified Purchase:No
I recently purchased my Steam Mop and have had no problems. I think the majority of the problems others are having is due to not following directions properly. I use the steam mop weekly and it works great. The first time I used the steam mop, I had to change the pad once. Now, I use the same pad only once with no changes. I am very pleased with the product.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great steam mop
on May 13, 2012
Posted by: Taz
from Undisclosed
Verified Purchase:No
I had a shark before and it didn't last 1 yr. So the bissell replace it & I wished i would had bought it first . Does a good job on hardwood & tile floors.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
GREAT PRODUCT
on May 30, 2014
Posted by: HappyCleaner
from Brandon, MS
Verified Purchase:No
I have had my Bissell Stream mop for 2 years. It works great. I hate the way cleaners left my floors sticky. The steam cleans and sanitizes without leaving anything on my floor.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Waste of Money
on June 5, 2012
Posted by: Penny
from South Carolina
Verified Purchase:No
Bought this steam mop in Jan. of 2012 and used it about eight times and loved how it cleaned. Now it will not steam and have done all the suggestions mentioned in the instruction manual. The water filter has not turned blue, but white. I am disappointed and feel this product is only good for a short while.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry about your troubles Penny. Your Steam Mop Deluxe should steam easily. If you are experiencing a lack of steam or it is reduced, the nozzle may be blocked. To remedy, unplug the unit, remove the swivel head from the lower body and pour vinegar through the center tube of the swivel head "neck". Clear the nozzle by inserting a paper clip into the brass spray tip located in the bottom of the lower body.
Also, to ensure optimum performance you should use distilled or demineralized water and change the filter when needed.
If this doesn't help please feel free to contact us at http://www.bissell.com/customer-support/?icid=ccrr as your unit should still be under warranty.
Also, to ensure optimum performance you should use distilled or demineralized water and change the filter when needed.
If this doesn't help please feel free to contact us at http://www.bissell.com/customer-support/?icid=ccrr as your unit should still be under warranty.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love my Steam Mop
on October 15, 2016
Posted by: JL Blanc
from Pacific Coast
Verified Purchase:No
I finally splurged and bought this excellent product. My floors are clean in minutes. There is no waiting for puddles to dry. I know that the surface is clean. I can feel confident that the solution is environmentally sound. Happy Customer!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
THIS PRODUCT DOES NOT WORK
on September 1, 2013
Posted by: Jane
from Louisville, KY
Verified Purchase:No
This is by far the worst product I have ever purchased. THEY DO NOT WORK!!!!!! My first one I had less than 2 months because the water would not come through the bottom. I called the company and they sent me another one. The second one worked for the first 3 times I used it, and then did the same thing. On the second time using it, It did not work for close to 45 minutes of plugging it in. So when I tried again a month later I had it plugged in for 45 minutes and still nothing. I just threw the entire thing in the trash. I NEVER write a review, but this is the worst product ever and I would never recommend it to anyone.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry to hear that Jane. If you have hard water any steam mop will work best with distilled water. Here are some troubleshooting tips to help http://www.bissell.com/FAQDetail.aspx?id=18994
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
One of best purchases I've made
on June 9, 2012
Posted by: CleaningAgain
from Concord, OH, USA
Verified Purchase:No
I've had this mop for 5 years. I was impressed from day one with the quality of the product, and still remain impressed. After five years, I truly believe that this item will last my lifetime. I use it on wood and tiled floors, and only use distilled water. I vaguely recall this recommendation. Prior to using this item, I use my Bissell FeatherWeight Bagless. Another smart item, which I've had for 10(?) years. Its the old 'electric broom' that I grew up with. I remember having a really hard time finding a simple 'electric broom', when I located this item. It was a floor sample, the only one left, and I snagged it. The Bissell SteamMop is tied with the SpotBot Pet (which I recently purchased) for my favorite cleaning tool. Love it, love it, love it. No complaints about this product... except... my darn cat recently took off with the black cap that secures the tube in the reservoir (my own fault... I knew she would grab it if I left it loose). Of course, I can't find it! Can I just buy a cap? Thank you, Bissell.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
You can order the cap and insert with the tube in it. Also, don't forget to get new filters and our Eucalyptus Mint Scented Water. Here is a quick link to get to them: http://www.bissell.com/parts/?id=9143&sc=product&productid=3703&icid=ccrr
Written by a customer while visiting BISSELL Homecare