Customer reviews from BISSELL Homecare
BISSELL - 3 in 1 Steam Mop Deluxe Hard Floor Cleaner - Mineral Blue
Average customer rating
3.4
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
59
4 Stars
19
3 Stars
10
2 Stars
14
1 Star
34
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for BISSELL - 3 in 1 Steam Mop Deluxe Hard Floor Cleaner - Mineral Blue
Customer Rating
3
Leaves streaks
on May 22, 2012
Posted by: asdoodle
from Undisclosed
Verified Purchase:No
I love the ease of my mop but it doesn't seem to clean my floors... just spread the dirt around and leave a streaky, dirty mess. I would love to know if I'm doing something wrong. Otherwise I may have to go back to the traditional mop where I can rinse between sections.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the review. If you are using the mop for the first time and your floors are extremely dirty you may need to change the pad during cleaning or wash the pad to remove the dirt. Additionally, make sure to use the 'steam on demand' trigger intermittently as it doesn't need to be held the whole time. This could cause oversaturation and excess water on the floor leading to streaking. I hope this helps.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
This is the Only Way to Mop!
on October 27, 2012
Posted by: stacidb
from Salina, KS, USA
Verified Purchase:No
I just bought this new model, and it is pretty much identical to the one I bought back in 2004. I wore the old one out, and knew for sure that I wanted a Bissell again. It is easy to use and does an awesome job. I love the fact that I don't have to use any chemical cleaners on my hard floors. I own several Bissell products, and they are all awesome!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Bissell Deluxe Mop 31N1
on August 8, 2014
Posted by: PJ
from Bella Vista, AR
Verified Purchase:No
I bought this mop with the hope that cleaning my floors would be easier. This thing is going in the garbage! It continually leaks water. I'd rather get down on my hands and knees and scrub!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank for your review. We're sorry for your disappointment. We can sure help. Please check out the link for some easy tips to get the leak to stop so you can clean your floors. http://www.bissell.com/FAQDetail.aspx?id=18995
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
BissellSteam Mop
on August 17, 2013
Posted by: susan1950
from missouri
Verified Purchase:No
So, this is my first steam mop from Bissell. I used it today!! Was very dissapointed that all it did was move the dirt around as I mopped the floor. The debris never once picked up and just moved, as I would move the mop te dirt would just stay were i left off....What should I do about this? Return it and buy a different brand? Not happy
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your feedback. We're sorry for your disappointment. We have a few tips to make sure your machine is working properly.
Please check for water in the filter. When the filter is new, it may take a couple of minutes for the machine to pump water through it. The machine may make a louder noise while it is doing this, but should soon subside. The filter can be soaked in cold water for 10 to 15 minutes to saturate it.
Also, check for steam with tank and filter off the unit, by pouring a small amount of cold water into the hole where the filter connects to the unit and depress the trigger.
Check for steam at the spray tip with mop head removed by taking off the single screw at the base of the unit.
If there is no steam at the spray tip, unplug the machine and insert a paperclip into the nozzle opening to remove a possible blockage.
If there is steam from the spray tip, the mop head may be clogged. Pour white vinegar through the top of the Mop Head to clear the clog.
We hope this is helpful to you.
Please check for water in the filter. When the filter is new, it may take a couple of minutes for the machine to pump water through it. The machine may make a louder noise while it is doing this, but should soon subside. The filter can be soaked in cold water for 10 to 15 minutes to saturate it.
Also, check for steam with tank and filter off the unit, by pouring a small amount of cold water into the hole where the filter connects to the unit and depress the trigger.
Check for steam at the spray tip with mop head removed by taking off the single screw at the base of the unit.
If there is no steam at the spray tip, unplug the machine and insert a paperclip into the nozzle opening to remove a possible blockage.
If there is steam from the spray tip, the mop head may be clogged. Pour white vinegar through the top of the Mop Head to clear the clog.
We hope this is helpful to you.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Good value for your money....but
on October 10, 2013
Posted by: Nana
from Wisconsin
Verified Purchase:No
The machine leaks water when standing. Have bought a new filter used distilled water or the bottle water Bissell sells. Over all I like the product. Cleans the floor and sanitizes. The filter seems a bit expensive though. Like the washable pads.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Worst household cleaning product EVER
on December 13, 2013
Posted by: SRMich
from Stevenson Ranch, CA, USA
Verified Purchase:No
I purchased mine about 3 months ago and noticed the constant leaking from tank, which seems to be a common issue with this product. Because I don't hassle with returning products I just tighten the cap as recommended by the FAQ. That solution was short lived. Having to depress the trigger every time I need steam is a pain so I've resorted to using a rubber band to keep the steam going. It is now 3 months later and the steam feature doesn't even work anymore and I use distilled water every time!! I am now left with dirty soaked floors! Ugh!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your review. We're sorry for your trouble. Please check out the link for our easy tips to get your machine spraying again. http://www.bissell.com/FAQDetail.aspx?id=1260
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
don't waste your money
on January 29, 2017
Posted by: merrywidow86
from new york n.y.
Verified Purchase:No
leaves the floor too wet. I have had other steam mops in the past and my floors dried as you use them. this one just left a wet floor.very disappointed with Bissell
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for giving the mop a try! If the floors are appearing too wet, try pressing the steam trigger less - that should help to reduce any excess moisture on your floor.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
This product is no good
on January 5, 2014
Posted by: justrose12
from River Grove, IL, USA
Verified Purchase:No
The third time I was using it, it stopped making steam. I couldn't even finish my kitchen floor.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your review, and we're sorry for the no spray. We do have some tips to share to get your machine working again. Please see this link: http://www.bissell.com/FAQDetail.aspx?id=1260
Written by a customer while visiting BISSELL Homecare