Customer reviews from BISSELL Homecare
BISSELL - 3 in 1 Steam Mop Deluxe Hard Floor Cleaner - Mineral Blue
Average customer rating
3.4
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
59
4 Stars
19
3 Stars
10
2 Stars
14
1 Star
34
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for BISSELL - 3 in 1 Steam Mop Deluxe Hard Floor Cleaner - Mineral Blue
Customer Rating
1
Not happy at all
on August 11, 2013
Posted by: Dixie
from New Jersey
Verified Purchase:No
I thought this was a nice floor steamer only to find out that it was defective from the start.. Once ready light was on took up to 10 tries with the trigger to hopefully get it to start steaming. When done I placed it in shower stall (thank goodnes) all liquid leaked out of it. When it died, about a year and a half later, wouldn't steam at all. I went out and bought a Hoover floor steamer. I actually like the Hoover more....it doesn't leak, starts to steam immediately when ready light comes on. Very happy with Hoover.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your review. We are sorry for the trouble with your Steam mop and that we lost you as a BISSELL customer. Please, if you ever need our assistance please contact us at this link: http://www.bissell.com/email-us/
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Leaky Unit
on November 8, 2012
Posted by: Linda
from Gilbert, AZ, USA
Verified Purchase:No
I also have had my unit over 2 years & it is leaking like a sieve & is making a buzzing noise when I push the button to release water. I only intermitently use the trigger. Loved it at first now I hate it & can't use it. i need to buy somethine else,different brand. I swore by Bissell before. HELP!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Perhaps a new cap is needed for the water tank. Also, check the filter for any cracks. If parts are needed, please click on this link: http://www.bissell.com/parts/?id=9143&sc=product&productid=3696&icid=ccrr.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
This mop is a Dad's best tool,before Mama gets home!!
on February 1, 2012
Posted by: waller
from Constantia, NY, USA
Verified Purchase:No
Mandatory for the kitchen and bath tile floors.Use it on shower stall too!!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
It's ok...
on March 5, 2012
Posted by: LauraKay
from Huntington Beach, CA
Verified Purchase:No
My understanding is you need to hold the steam mop in the same spot with the steam on for 15 seconds for it to actually disinfect. Not only would this take a long time to disinfect your floors, they will be soaked. I have all hardwood flooring in my house. This mop leaves behind too much water when just passing over the floors, not even trying to disinfect. It also leaves water spots... I am using distilled water as recommended. Not sure of any benefits of this mop at this time. I was hoping it would be as fantastic as so many people had said in their reviews. Unless I can get it to work better I will be returning it.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the review LauraKay. That's right, you would do that if you wanted to sanitize an area. By holding the Steam Mop in place for 15-20 seconds, you can sanitize your floors by killing germs such as E. coli and salmonella. It isn't necessary to do this when mopping, but when you have specific areas you may want to sanitize. During regular mopping you can intermittently use the steam trigger long enough to wet the mop without over saturating it. I hope this helps you.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
leaking is minor nuisance
on March 13, 2013
Posted by: pugmom
from Wakefield, MA, USA
Verified Purchase:No
I bought my Steam Mop about 2 years ago and it still works very well. I do have some minor leaking issues but I don't find it's a problem. I just stop depressing the trigger and the drips get mopped up as I go along. I've had no issues with streaking or bad smells. I bought a steam mop to clean my home greener. I like the idea of no chemicals. I don't have babies on the floor so I don't feel the need to sanitize my floors. And when the kids were little they played on the floor with the usual amount of dirt and germs and are probably healthier adults for it! I haven't needed to buy distilled water but use the filtered water from the fridge door dispenser. All in all I'm satisfied with my purchase.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
The ease of use is beyond great
on January 28, 2016
Posted by: judi
from nc
Verified Purchase:No
Love love love that's it. Will not be dis- appointed cleans quickly.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Good mop
on October 29, 2015
Posted by: Workabee
from Santa Clara, CA, USA
Verified Purchase:No
I had my first mop for a number of years maybe 5 years and loved that it kept my floors clean but it did break down so I bought my second one in January of this year but it stopped steaming but bissell replaced it so I am in business again. The company stood behind its product and I will continue to buy their products.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Leaky and Streaky
on March 4, 2012
Posted by: G&D
from Australia
Verified Purchase:No
Leaks from brand new. Leaves streaks everywhere on shiny and matte tiles, tries all methods in manual. Paid top dollar in Australia as this is top of the range here and would not buy bissell product again. Cheap kenwood steam mop cleaned heaps better and leaves a better finish. Can anyone recommend a good steam mop.
Written by a customer while visiting BISSELL Homecare