Customer reviews from BISSELL Homecare
BISSELL - 3 in 1 Steam Mop Deluxe Hard Floor Cleaner - Mineral Blue
Average customer rating
3.4
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
59
4 Stars
19
3 Stars
10
2 Stars
14
1 Star
34
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for BISSELL - 3 in 1 Steam Mop Deluxe Hard Floor Cleaner - Mineral Blue
Customer Rating
5
Very easy to assemble, easy to operate, and got my...
on March 29, 2015
Posted by: alc
from orlando, Fl
Verified Purchase:No
So glad I purchased the Bissell, I had been looking for a steam mop, one of the features of the Bissell is it's "stand alone" ability. Don't have to search for a wall to lean it against, nice feature. This steam mop does what it says it will do! Thanks!!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
found a crack the first time I used it
on June 1, 2013
Posted by: skoblue
from Indiana, USA
Verified Purchase:No
I received this as a wedding gift and have used a Bissell steam mop before and liked it a lot. As I started using it, I liked it until I noticed it was leaking all over the floor!!! As I searched the product to see what the problem was, I found a crack in the thick plastic basin that holds the water, so now I can not use it without leaving puddles everywhere! :-( Very disappointed since it was my FIRST time using it. I am now just able to use my wet/dry mop.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
You have a one year warranty with us! Please click at the link below, so we can better assist you. http://www.bissell.com/email-us/
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
my steam mop work well
on December 29, 2012
Posted by: Steven1960
from Sylvania, OH, USA
Verified Purchase:No
i just purchsed my first steam mop after using a regular mop on wood floors for three years and after a half dozen times of use, its still picking up dirt left from other mop. I have only one issue with it and may be only mine, but i have to make sure no cleaner is left in storage container as it leaks out over night, made quite a mess. Other than that, it works like i had expected it to.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your review. You shouldn't have any leaks with your machine. To better assist you please contact us at this link http://www.bissell.com/contact-us/.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Will not produce steam
on March 15, 2014
Posted by: Bella77
from Myrtle Beach, SC, USA
Verified Purchase:No
I was excited to use this steamer. However, after the indicator light came on, I pressed the button for the steam...nothing happened. I even waited a bit longer thinking it needed time to warm up but still no steam.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your feedback. We're sorry for the no steam. We do have some easy tips to help you out. Please click at this link: http://www.bissell.com/FAQDetail.aspx?id=1260
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
This thing leaks.
on March 2, 2014
Posted by: patchouli1971
from Undisclosed
Verified Purchase:No
I've had this steam mop for about 5 years and just now decided to voice my opinion about it. I'm not sure why I've had it so long because it leaks. Not gushing, but if you leave it sitting for any period of time it will puddle up underneath the unit. I'm really disappointed and will probably throw it away in spring cleaning.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your comments. We're glad you shared this with us. We have some easy tips to help you at this link: http://www.bissell.com/FAQDetail.aspx?id=1262
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Poor contact!!
on May 11, 2012
Posted by: Northy
from Undisclosed
Verified Purchase:No
This machine was given to me by my daughter, used it few times. Now for some reason the water reservoir is not contacted properly with the mop and does not set in securely!!! It leaks as well plus it generates little steam because of the poor contact. What to do?
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Northy, it sounds like there may be a simple fix for this issue. For starters, what color is the filter. It will need to be replaced if the color has changed. Change the filter when the bright green grains turn blue. If the filter is not changed at the appropriate time, calcium deposits will accumulate on the heating element, causing damage or reduced performance.
Additionally, you may be missing the gasket on the cap. If you need a new cap & insert or filter they can be purchased at this link http://www.bissell.com/parts/?id=9143&sc=product&productid=3703&icid=ccrr
Additionally, you may be missing the gasket on the cap. If you need a new cap & insert or filter they can be purchased at this link http://www.bissell.com/parts/?id=9143&sc=product&productid=3703&icid=ccrr
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
My Clogged Steamer
on March 23, 2015
Posted by: sliide
from Dayton, OH, USA
Verified Purchase:No
My steamer quit steaming so I ordered a filter online. It still would not steam so I tried the paper clip thing and it still did not work. With the mop head off i used compressed air and blew the line out from both directions where the filter attaches and where the mop head attaches. It now works better than ever.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I love the button for the steam -
on June 10, 2012
Posted by: Jan44
from Woodside, Queens, NY, USA
Verified Purchase:No
I had a different steam mop, it had to be pumped. This was difficult, I got tired very easy. The Bissell is much easier to work, the steam button eliminates the pumping, my arms don't ache when I'm done. My floors looked great too! Very pleased.
Written by a customer while visiting BISSELL Homecare