Customer reviews from Samsung US
Samsung - Impression Mobile Phone - Blue (AT&T)
Average customer rating
3.1
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
75
4 Stars
72
3 Stars
59
2 Stars
45
1 Star
80
49%of customers recommend this product.
(
154 out of
314)
Customer Reviews for Samsung - Impression Mobile Phone - Blue (AT&T)
Customer Rating
2
Prone to Problems
on September 24, 2010
Posted by: BadCustomerExperince
Expertise:Intermediate
This is phone is prone to problems. The phone has been serviced twice and my husbands phone has been serviced twice. Keyboard, touchscreen, and backlight has gone out. This phone, due to problems we have, is not worth money.
Pros: Bright display, Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
It has great features
on October 8, 2010
Posted by: bon29
from New York,NY
Expertise:Intermediate
I have had the impression for a year now. The screen Doesnt work anymore. I love the phone and its features. I just dont like the fact I havent had it that long and it doesnt work. I will probably never purchase samsung again. Many people that have bought the phone have had the same problem. I think the company should fix them or replace them. Or even discount for a model close to what they bought
Very disappointed
Very disappointed
Pros: Inexpensive, Lightweight
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
on October 21, 2010
Posted by: karen9c
from modesto,ca
i liked the phone at first but it tends to have many problems with it.
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
This product needs some work!
on October 27, 2010
Posted by: DRK1170
I bought this phone in March 2010 and 7 months later for no reason the screen went haywire and I couldn't get to my contacts,menu or anywhere for that matter. All I could do was use the recent calls to contact people. If you weren't on the recent call list then I couldn't call you!!! The web browser isn't real hot either. It's a cool looking phone but the functionality is poor. The battery also doesn't hold a charge well.
Pros: Bright display, Realistic color
Cons: Poor quality, Not high def, Too big, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Impression - Poor
on October 30, 2010
Posted by: UnhappyUser
from Arkansas
Expertise:Expert
This product has a number of unresolved software bugs, with no plans for correction.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
PC Studio
on November 5, 2010
Posted by: osha
I love the phone I just can not install the software to share the pictures from my phone...I dont not like the PC Studio it is horrible!!
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Phone
on November 15, 2010
Posted by: Anonymous
from Utah
Expertise:Expert
After just one year the touch screen froze up. Since my data is not stored on the sim card I lost everything. I dont like how sim cards wont store extra data over just name number and email so I store in the phone. Since the screen is shot (and my phone is in perfect physical condition I took great care of it) I cant get the numbers transfered at the store or on my computer. This is the shortest amount of time a phone has ever lasted me. The last phone 3 phones I had I upgraded before there was anything wrong with them and they all lasted well past one year
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
VERY disappointed.
on November 16, 2010
Posted by: Anonymous
from Chebanse, IL
Expertise:Intermediate
I bought this phone last year, around this time. I thought it was the best phone purchase I had ever made...for the first 9 months, it was. Over time, the keyboard starting skipping spaces, adding too many spaces, the letters started adding too many to a word. For example::if I would try to type "hey." it would come out as "hhheeeeyy... . .. .", the touch screen started freezing, skipping, and the only way to get the phone to unfreeze was to take out the battery and restart because just trying to turn the phone off didn't work. I recently sent it in to be repaired and it just came back today. I was thrilled! HOWEVER!!! The keyboard is still acting the same way. I am an unhappy camper. I would recommend this phone but I wouldn't recommend it for long-term use.
Pros: Bright display, Inexpensive, Durable, Realistic color, ease of use.
Cons: Poor quality, keyboard & touch screen are testy., keyboard stops working correctly., touch screen freezes.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US