Customer reviews from Samsung US
Samsung - Impression Mobile Phone - Blue (AT&T)
Average customer rating
3.1
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
75
4 Stars
72
3 Stars
59
2 Stars
45
1 Star
80
49%of customers recommend this product.
(
154 out of
314)
Customer Reviews for Samsung - Impression Mobile Phone - Blue (AT&T)
Customer Rating
5
Love the phone
on May 19, 2009
Posted by: Slowride51
from South LA
Expertise:Expert
This one does everything I needed. Speaker phone is a little weak but still better the the rest I tried. The mutiple keyboards are easy to use. Same with the menus. The internet is much quicker than I expected. Connects to my email account easily which is great. I haven't found anything negative to say about it. I use it for a phone, not as a toy, which makes it a nice piece of equipment for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An All-around Amazing Phone
on May 23, 2009
Posted by: MrPresident
from NJ
Expertise:Expert
I'd been waiting and waiting to purchase the perfect phone through at&t; however, I couldn't seem to find a phone that had a full QWERTY keyboard and took good pictures. Samsung has done a great job manufacturing phones, such as the Impression, that perform well in every aspect.
I originally intended to buy the Samsung Eternity, but I wasn't sure that the price was right. When the Impression was released, along with the Buy-one-Get-one deal, I thought, "This is way too good to be true."
This is one of the best cellular devices at&t has had to date. I bought it a little more than a month ago, so I've had some time to "get to know it". The screen is responsive and brilliant. The keyboard is very easy to type on (especially the slide-out keyboard). The 3MP camera is the highest resolution camera that at&t has to offer and it takes absolutely beautiful pictures in good lighting. The battery charges quickly and lasts a good amount of time (up to two full days, depending on use). I hate it when people complain about that. This is average --or better than average-- battery life for a mobile phone.
The only complaints would be that the lock button is already difficult to push as it is, and then you have to hold it for a full second, and you also can't be holding any other side keys when you press it. It may have been designed by an overly-protective parent...hopefully they can create a software update to fix this. The only other "con" would be the slight lag on the tactile (slide-out) keyboard. There is a limit, it seems, to how fast the phone can read the buttons you have pushed.
Overall, a fantastic phone. Minus the lock button (slight design flaw) and the small amount of keyboard lag (performance), This phone can't be much better...that is, unless they finally allow the creation of new apps for the TouchWiz UI, or if it had a flash for the camera. Which reminds me about the great calculator app (it has very advanced features such as log, exponents, sin, cos, and tan). The music player works really well too, if you get a headphone adapter.
*Other phones don't really compare.
I originally intended to buy the Samsung Eternity, but I wasn't sure that the price was right. When the Impression was released, along with the Buy-one-Get-one deal, I thought, "This is way too good to be true."
This is one of the best cellular devices at&t has had to date. I bought it a little more than a month ago, so I've had some time to "get to know it". The screen is responsive and brilliant. The keyboard is very easy to type on (especially the slide-out keyboard). The 3MP camera is the highest resolution camera that at&t has to offer and it takes absolutely beautiful pictures in good lighting. The battery charges quickly and lasts a good amount of time (up to two full days, depending on use). I hate it when people complain about that. This is average --or better than average-- battery life for a mobile phone.
The only complaints would be that the lock button is already difficult to push as it is, and then you have to hold it for a full second, and you also can't be holding any other side keys when you press it. It may have been designed by an overly-protective parent...hopefully they can create a software update to fix this. The only other "con" would be the slight lag on the tactile (slide-out) keyboard. There is a limit, it seems, to how fast the phone can read the buttons you have pushed.
Overall, a fantastic phone. Minus the lock button (slight design flaw) and the small amount of keyboard lag (performance), This phone can't be much better...that is, unless they finally allow the creation of new apps for the TouchWiz UI, or if it had a flash for the camera. Which reminds me about the great calculator app (it has very advanced features such as log, exponents, sin, cos, and tan). The music player works really well too, if you get a headphone adapter.
*Other phones don't really compare.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love This Phone
on June 4, 2009
Posted by: dillmanr3
from Knoxville, TN
Expertise:Expert
This phone is the best phone that I have ever had. It is as close to a smart phone without the extra costs associated with a smart phone. I would recommend this phone to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in a long time
on June 6, 2009
Posted by: Camwiz
from Indiana
Expertise:Expert
The Impression is, by far, the best touch screen phone i've ever had. I've tried others but none was as nice as this. The touch screen is very easy to maneuver with texting. It comes as close to a smartphone as an actual smartphone. The brightness and clarity of the screen is great. I would recommend this phone to anyone looking for a touchscreen phone. Great job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 28, 2009
Posted by: bassmanbilly
from Pittsburgh, PA
Expertise:Intermediate
I am technologically challenged, and resisted buying this level of phone, however I am now asking myself... "Why did you wait so long?" This phone is fabulous! Even I can figure it out! It is easier than mo old Razor. LOVE IT!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 29, 2009
Posted by: Robby
from GA
Great phone!
Positives:
Large keyboard and ease of use
Negatives:
Would like to be able to add more apps.
Camera difficult to use sometimes.
Auto slider for pictures sometimes needs your finger on it to keep it from being too sensitive.
Positives:
Large keyboard and ease of use
Negatives:
Would like to be able to add more apps.
Camera difficult to use sometimes.
Auto slider for pictures sometimes needs your finger on it to keep it from being too sensitive.
Other than that, this is a great phone and if it broke, I would definately get another one.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Despite all of the others
on December 29, 2009
Posted by: AVScript
from Houston, TX
Expertise:Intermediate
I have been having my Impression for about 3 months now. Despite what everyone else have said about the phone, I really don't have any problems. I do a lot of texting because I have the unlimited plan and my wife also has the same carrier. So throughout the day, that is how we communicate. I send text messages with ease, and I listen to music through the MP3 player all of the time when I am waiting on the bus to go to work.
There are three things that I think that Samsung needs to do to the phone and I wouldn't have any complaints. The first thing is to make the phone's widgets fully custom, like it claimed the phone could do. The second thing is to let the customes change the screen saver. Lastly, let the phone have real ringtones. It is 2009, no one uses monotones anymore.
Those three things are small in my book. I am able to use the phone all of the time. My phone doesn't turn off like others does, and my screen doesn't black out, so i know what is on the screen. Performance wise, wouldn't change it for the world. Just a little tweek here and there would make the phone more customer friendly.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My wife enjoys this phone.
on December 30, 2009
Posted by: TimT
from Denver, CO
Expertise:Intermediate
I bought this as a replacement for an LG CF360 (slider, standard phone keypad) because my wife found texting too difficult. The full keyboard has changed all of that and now she's very comfortable texting when the need arises. The touch screen works well and is fairly well organized. Menus are OK though some things can be a little hard to find.
I wanted a phone that would sync with Outlook so that she could have all of her contacts with her rather than carrying around a paper list. The software on Samsung's website doesn't support this but, after doing some research, I found that the software for the Samsung Eternity works fine (v1.1.0 build IB5). Note that not all contact fields sync between the Impression and Outlook (design differences) but the important ones do. Calendar sync is also available if that is imporant to you.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US