Customer reviews from Samsung US
Samsung - Impression Mobile Phone - Blue (AT&T)
Average customer rating
3.1
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
75
4 Stars
72
3 Stars
59
2 Stars
45
1 Star
80
49%of customers recommend this product.
(
154 out of
314)
Customer Reviews for Samsung - Impression Mobile Phone - Blue (AT&T)
Customer Rating
1
Worst mobile phone
on October 9, 2010
Posted by: Lurchfla
from Chicago IL
This the worst phone I have ever owned half the time I can touch the toch pad and nothing happens. It has the worst ringtones. The volume is to low if not carrying in my hand I miss calls.Its set for outdsoor profile max volume. Bad thing is I am stuck with it for another eighteen months.
Pros: Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
lock up king
on July 8, 2010
Posted by: kenbanks
from Ft Campbell, KY
Expertise:Intermediate
this device when you look at it in the store, has almost everything a person needs in a cellphone, keyboard, nice screen, high-speed internet, but it has a dark side locks up at least once a day if you us it alot, the processor is slow, I mean really under powered. I have one and my daughter has one, she has to reboot her's 3 or more times a day.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Not Recommended
on September 27, 2010
Posted by: djfldkjfds
Only months after I purchased this phone I started to notice problems. For example, it seems to reach a threshold where it can no longer send text messages and you must restart the phone before it will work again. The screen would black out randomly when I was in the middle of using it. The keyboard seems to stick, often typing two letters at a time or two spaces at a time. I dealt with these bugs without much complaining, but not even 6 months after purchasing the phone the touch screen stopped working completely. I was able to send it back and get a new phone, but once again experienced the same problems with this phone within months of having the new phone. I have not had the new phone for more than 5 months and the touch screen stopped working again. Since the phone is no longer under warranty, I am required to purchase a new phone along with the activation fee that goes along with that.
Pros: Bright display, Realistic color
Cons: Poor quality, Too big, Did not meet expectations, many bugs
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
On my second phone in 6 months, and the third is in the mail :(
on October 19, 2010
Posted by: CGregg10
Expertise:Intermediate
I have had to have this phone replaced via warranty replacement twice now! The screen goes out, the phone has an issue sending messages when it has sent more then 25-30 messages. I find myself restarting the thing several times a day! then you have to wait for it to initialize before you can attempt to send the message it refused to send prior. No matter who new the phone is it refuses to send picture or video mail in a timely manner, sometimes it doesnt send till several hours later!
Cons: Poor quality, Not high def, Too big, Did not meet expectations, cheaply made and poorly put together!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
on May 8, 2011
Posted by: DoNotBuyImpression
One of the worse phones I've ever had. Stops sending messages and must be restarted daily to continue texting. Freezes constantly.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
this phone meets all my needs
on September 27, 2011
Posted by: tommy126
from orlando florida
Expertise:Intermediate
I have tried diferent brands in the past and had problems with them .i have had this phone for 3 years with no problems.seems like SAMSUNG means quality in the electronic world
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on June 30, 2009
Posted by: stlcardsrule
from St. Louis, MO
Expertise:Intermediate
I just bought the impression 3 days ago and have a few things to say. Mostly good, but some "even better ifs.." I'll start with what i like about the phone. So far i have found the battery to last just as long if not longer than the razr2 i had before. I have easily made it 2 going on 3 days on the first full charge. I dont find the battery to be an issue like some said so im very satifisfied there. The screen and camera quality are great. I also really like the widgets. This is by far the best phone i have ever bought!
Now i only have a couple things to complain about. The lock button is hard to press and it would be nice if it didnt need to be held so long to unlock the screen.
Also i read reviews about the texting not working after a while. I found this to be true as i did not get any texts for almost an entire day. What made me realize this is it would also not let me insert pictures into the text and froze up. I turned the phone off and back on and it worked fine and i recieved all the missing text messages. This is not a big issue for me because i love the phone and would buy it again in a heartbeat. Hopefully we could get an update to correct this though.
Last thing is the lock screen pictures. This may not be an issue for the ladies but i personallly dont like backgrounds of tulips and flowers on my phone and i cannot find a way to change it. I am able to change the background but the lock screen is locked from changing
Over all i am very satisfied with the phone and even with the little issues i would still recommend this phone to anyone. Great job samsung!
Now i only have a couple things to complain about. The lock button is hard to press and it would be nice if it didnt need to be held so long to unlock the screen.
Also i read reviews about the texting not working after a while. I found this to be true as i did not get any texts for almost an entire day. What made me realize this is it would also not let me insert pictures into the text and froze up. I turned the phone off and back on and it worked fine and i recieved all the missing text messages. This is not a big issue for me because i love the phone and would buy it again in a heartbeat. Hopefully we could get an update to correct this though.
Last thing is the lock screen pictures. This may not be an issue for the ladies but i personallly dont like backgrounds of tulips and flowers on my phone and i cannot find a way to change it. I am able to change the background but the lock screen is locked from changing
Over all i am very satisfied with the phone and even with the little issues i would still recommend this phone to anyone. Great job samsung!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on December 6, 2009
Posted by: oldie58
from Georgia
Expertise:Intermediate
I have had this phone for a week now. I have not had any problems with it. I text, download and talk a lot on this phone. I am still learning some of the features of the phone but what I have used is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US