Customer Reviews for Samsonite - MVS Spinner Backpack for 15.6" Laptop - Black
Customer Rating
3
Nice product but,....!
on October 23, 2016
Posted by: Ronnie the traveler
from Modesto CA
The back pack has room for storage and meets my needs. The main problem is that the wheels have a mind of their own. It rolls off to the one side or the other. I'm constantly pulling it back to roll in a straight line. Also, when the handle is fully extended, it doesn't stay extended but collapses, so I'm constantly pulling the handle up to the fully extended length. The problems are bad but it is an inconvenience.
Pros: Durable, Easy to pack, Good Padding, Strong Zippers
Cons: The handle doesn't stay extended., The wheels roll to the left or right.
I would recommend this to a friend!
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Ronnie the traveler, Thank you for your feedback. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all suggestions on ways to improve our products. We are sorry that you are having difficulties with your Samsonite MVS Spinner Backpack. We will note these issues and send them along to our product development team.
Written by a customer while visiting samsonite.com
I travel by plane 1-2X/month and will use this for my carry on to store all electronics, cords, personal items, etc. It is like my mobile office. I wanted a rolling back pack because sometimes I have to push two large suitcases and need to carry this on my back. When not wearing it on my back, rolling it is easy and convenient while walking through the airport. I like all the different compartments. It is a little tough getting into the large compartment quickly because it sort of collapses. Hard to describe. Also, it would be nice to have maybe one more 'slide in' compartment in the large compartment, aside from the zippered one. Overall, love it.
Pros: Durable, Good Padding, Strong Zippers
Cons: Difficult to Pack
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
I fly often and use this bag every trip. I am disabled so do not use as a backpack but spinner wheels are great, such ease. I use it for camera equip mostly and electronics, padding is excellent. This is my 2nd bag, 1st one zipper broke. Don't have any warranty info and needed a replacement bag quickly so reordered same bag. A little heavy but I am sure due to backpack frame etc. I need to look for a similar bag without the backpack capabilities since I don't use it as such. Overall am satisfied with bag for my uses.
Pros: Disabled Wheels Great, Durable, Easy to pack, Good Padding, Good Suspension, Great For Electronics Ca, Many Compartments, This Is My 2nd One, Uses Often For Travel
Cons: Bad Zippers, Heavy
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Do Not Buy this Backpack
on October 20, 2017
Posted by: Big C
from New Orleans
Was surprised at the low quality of this packback
Cons: Bad Zippers, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Written by a customer while visiting samsonite.com
Customer Rating
2
Money Down the Drain :/
on October 16, 2017
Posted by: Joshua's Mom
from Toronto, Ontario
I bought this for my son after watching him lug his heavy books to school for two weeks. We've had this bag for about a month. At first, it was wonderful. Now, the wheels have gone wonky. It's pretty unfortunate because the bag is heavy to start with, so although he could carry it with the straps instead of wheeling it around, it will be even heavier than the backpack we actually replaced. The bag has many compartments and is of exceptional quality, but the wheels are not made for everyday use. It is a shame.
Pros: Easy To Access Items
Cons: Heavy To Begin With, Wheels Don't Last Long
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com