Customer reviews from samsonite.com
Samsonite - MVS Spinner Backpack for 15.6" Laptop - Black
Average customer rating
4.2
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
44
4 Stars
10
3 Stars
6
2 Stars
3
1 Star
7
74%of customers recommend this product.
(
39 out of
53)
Customer Reviews for Samsonite - MVS Spinner Backpack for 15.6" Laptop - Black
Customer Rating
1
Utterly Dissapointed
on October 14, 2018
Posted by: Dissapointed
from Atlanta, GA
Dear Samsonite - I travel every week, domestic and international. Purchased this spinner backpack since (1) I love Samsonite luggage and have a lot of it, and (2) thought it would be much more convenient around airports to wheel my backpack around which can be heavy at times. What a disappointment. This dinner backpack is so hard to control as it just wants to travel in its own directions. The single pole handle is flimsy and useless at directing the bag's travel. DONT PURCHSE THIS SPINNER BACKPACK. If you want one with wheels, buy the one with 2 inline wheels, not the spinner model. Regretting this purchase. Likely it will be an ornament since Samsonite won't return nor exchange it. Wasted purchase :-(
Pros: Good Capacity
Cons: Cannot control the wheels/direction, Heavy To Begin With
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Jimmy
from Atlanta, GA
Verified Purchase:Yes
I bought this for my middle school son. The bag lools really nice and the wheels are smooth. The biggest disappointment is that this is not a good school bag. It sags in the front. The sides are too weak to support the weight on the front pockets (and we only place a few pens and pencils, nothing heavy). Also the inside does not have any sleeves or support to separate school stuff like binders and books. The bag is more like a duffle bag with nice wheels. We bought instead a second bag - I'm still trying to figure out how to return the 1 week used bag. The Sierra freewheel and that works great.
Pros: Nice Looking Bag
Cons: Flimsy Like Duffle Bag
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Jim,
Thank you for your feedback. We are sorry to hear of your troubles with your Samsonite MVS Spinner Backpack. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Thank you for your feedback. We are sorry to hear of your troubles with your Samsonite MVS Spinner Backpack. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Written by a customer while visiting samsonite.com
Posted by: Backpack neophyte
from USA
Verified Purchase:Yes
Great product - comfortable and convenient to travel with.
Pros: Durable, Easy to pack, Good Padding, Strong Zippers
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dee
from Arlington Tx and UK
Verified Purchase:Yes
Our maiden journey was DFW to London, worked well...
Pros: Durable, Easy to pack, Good Padding, Strong Zippers
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mario the pilot
from Fort lauderdale
Verified Purchase:Yes
Im a pilot and this has turned out the best backpack I've owned
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JoJo
from Rensselaerville, NY - upstate village
Verified Purchase:Yes
Years ago I had an idea for this wheeled backpack but never found one. This fits the bill perfectly. I'm older now and can't maneuver more than one suitcase at a time. And I don't like hauling a suitcase on city streets when overnighting. This backpack is the answer. And beautifully made. I'm totally enthusiastic.
Pros: Durable, Easy to pack, Good Back Support, Good Padding, Good Suspension, Strong Zippers
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Reduce my need to carry load so much. Work and leisure :)
on November 16, 2016
Posted by: Jeff
from VT
Verified Purchase:Yes
Easy manoeuvre, good for carry-on during business travel. I can even use it on a zoo trip with the family to store the picnic items.
Pros: Durable, Easy to pack, Good Padding, Strong Zippers
Cons: Not Enough Compartments
I would recommend this to a friend!
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hello Jeff,
Thank you for taking the time to review the Samsonite MVS Spinner Backpack. We are delighted that this wheeled backpack is helping to make your days easier. We hope you will consider us for future purchases.
Thank you for taking the time to review the Samsonite MVS Spinner Backpack. We are delighted that this wheeled backpack is helping to make your days easier. We hope you will consider us for future purchases.
Written by a customer while visiting samsonite.com
Posted by: Pam
from Springfield, IL
Verified Purchase:Yes
I travel at work and carry my computer and scanner with me. The rollers are very smooth and I love all the storage compartments. This bag turned out to be perfect. I LOVE it.
Pros: Durable, Easy to pack, Good Padding, Strong Zippers
I would recommend this to a friend!
Written by a customer while visiting samsonite.com