Customer reviews from usa.canon.com
Canon - PIXMA MP560 Wireless All-in-One Printer
Average customer rating
4
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
132
4 Stars
37
3 Stars
7
2 Stars
10
1 Star
34
78%of customers recommend this product.
(
165 out of
212)
Customer Reviews for Canon - PIXMA MP560 Wireless All-in-One Printer
Customer Rating
1
pure headache
on September 24, 2012
Posted by: conrad
from houston, tx
this printer had been nothing but a headache. here's just a few of the problems i've had.
(1) the wifi connection stopped working about a year ago.
(2) the scanner never worked. the only way it works is if i scan onto a zip disk, then insert it into my computer.
(3) there's no greyscale option on the menu. supposedly there's a quality and media tab but it doesn't exist in my software. i've looked several times for several days.
(4) when i print articles (primary use) my printer only uses ink from the small cartridge not the large cartridge.
(5) printing is slow
anyway, this printer has been the bane of my existence.
(1) the wifi connection stopped working about a year ago.
(2) the scanner never worked. the only way it works is if i scan onto a zip disk, then insert it into my computer.
(3) there's no greyscale option on the menu. supposedly there's a quality and media tab but it doesn't exist in my software. i've looked several times for several days.
(4) when i print articles (primary use) my printer only uses ink from the small cartridge not the large cartridge.
(5) printing is slow
anyway, this printer has been the bane of my existence.
Pros: High Quality Output
Cons: unreliable, software
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Does not work wirelessly with Mac OS 10.7.5
on December 27, 2012
Posted by: alrtx
from Austin, TX
I loved this when I had a PC. Now I upgraded to an iMac desktop and spent many frustrating hours trying to get the printer to work wirelessly. The scanner works - just not the printer.
Bottom line - find one that is Mac compatible if you are a Mac users.
Pros: High Quality Output
Cons: Difficult Setup, difficult mac os install
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Best Multi-Function Ever Owned
on December 28, 2012
Posted by: chipmunk
from Los Angeles, CA
This printer/scanner has performed perfectly for several years we have owned it. It makes great copies as well as perfect prints and scans. It is so convenient to use in our small home wireless network and has never given us any trouble. I highly recommend it. It was priced low. It's been a great investment.
Pros: reliable, Easy Setup, durable, Small Footprint, High Quality Output, fast print speed, easy to use, consistent
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
2
Black printing problems
on April 5, 2013
Posted by: bja
from Michigan
Bought printer couple of years ago and don't print a ton but print something every week or so. Printing some things, depending on whether from internet, copy, or photo, takes forever although when I bought it, it was advertised as a lot faster. Now I cannot print anything in black - when I did a print test only the colored lines appeared (all good) including the black, but no black patterns appeared above the colors. Looks like there have been plenty of problems with that & I don't feel confident taking the thing apart to repair the problem.
Pros: easy to use
Cons: Slow Print Speed, ink hose & vac problems
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Can't use with Apple Products
on September 10, 2013
Posted by: Sojourner528
from Clinton, NY
I have been using this product with an Acer laptop and sometime ago, a desk top. It was challenging to set up to me and I'm the techie in our house. However it does work well- a little slow on the uptake but reliable and does a good job scanning, printing, copying. I'm not happy that I can't connect it to my iPad. Canon needs to add this OS into their updates to support Apple products. Please get this going because I do like my wireless, like new printer- even if it does chew up the ink!
Pros: reliable, durable, High Quality Output, easy to use
Cons: Slow Print Speed, Difficult Setup, uses much ink
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Not worth it
on October 5, 2014
Posted by: Tommy
from Orlando, fl
So sick of buying ink every 10 pages I print out. Huge downside. Quality is good but if I knew the money I'd be spending on Ink cartrages I would have bought something different. Wanted to let future buyers know.
Written by a customer while visiting usa.canon.com
Customer Rating
4
overall a great printer
on November 12, 2016
Posted by: niknack
from San Diego, CA, United States
although Ive had a hard time trying to figure out how to print from my phone, and its a hassle to have to reenter my wifi password with the spin wheel, I love this printer. Im not a computer expert so my issues with it are avoidable and mostly the printers been easy to use and Im finding more and more features all the time! Ive had this printer for afew years and its still running better than ever! Now if I can just figure out how to print my pictures.... and get my ink for free...lol
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
EVERYTHING YOU NEED IN ONE
on August 21, 2009
Posted by: RCMAN
from OHIO
EASY TO SET UP AND IT WORKS GREAT GOOD QUALITY PRINTS
Pros: Easy Setup, easy to use, reliable
Cons: Heavy/Bulky
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com