Customer reviews from usa.canon.com
Canon - PIXMA MP560 Wireless All-in-One Printer
Average customer rating
4 out of 5
4
(220 Reviews)
Open Ratings Snapshot
Rating breakdown 220 reviews
5 Stars
132
4 Stars
37
3 Stars
7
2 Stars
10
1 Star
34
78%of customers recommend this product. 
(
165 out of 212
)
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Customer Reviews for Canon - PIXMA MP560 Wireless All-in-One Printer
Customer Rating
4 out of 5
4
Great value
on August 11, 2010
Posted by: Bernie
from Clintwood VA
I purchased this item a few months ago and am very pleased I did. It has so many features that I still have a lot to learn. It prints excellent pictures and is very fast printing text.I would recommend this all in one to anyone.
Pros: great product
Cons: would like more software to work with pictures.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Wireless and Troubless
on August 17, 2010
Posted by: Deevan
from Burbank, CA
Although customer feedback common theme was that the wireless setup was a nightmare, I found it seamless by calling tech support from beginning as I didn't want the hassle of figuring out if I was doing wrong. Even now when the wireless stopped working it was probably due to the router. I called tech support and with ease they walked me thru reinstalling the driver and reconnecting the LAN which I can do in future when it happens again. I recommend getting a printer usb cable in case of emergency when you have to print something and don't have time to fix wireless. I have only used the scan other than printing. I found a few too many steps to scan though it worked without a hitch. I haven't tested the printing of photos. Otherwise I am very satisfied with the workmanship and technical support
Pros: wireless, tech support
Cons: scanner took a few steps too much
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Best Printer I've owned...Ever!
on September 16, 2010
Posted by: jfoxphotograpy
from Philly
I have gone through a number of "resonably priced" Photo printers and multi-function photo printers. throughout my experiance with several brands in the past, none of the prievious printers lasted more than a few months at best!
When my latest Printer bit the dust, a long line of failed technology, I went out to buy another one to replace the one I had just replaced...
I found the MP560 by Canon - I even bought the 2 year replacement product contract knowing my history with printers- to my amazement and great appreceation, this printer has survived ME and outlived every one of its predisesors! we have been together for over a year now abouts and my MP560 Canon multi-photo-printing-meriicale-machiene is still kicking butt! I would reccomend this printer to any and everyone who has had a rough history of their own with printers or yore.
Bless CANON!- Amen!
Pros: reliable dependable amazing photo qualtiy, amazing price!
Cons: sorry it took so long to find this printer
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
on December 12, 2010
Posted by: Anonymous
printer is good and photo picture has quality print;although printer ink is expensive.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Best printer ever!
on December 1, 2011
Posted by: NC Mountain Momma
I absolutely love this printer. The ink tanks last a long time, it depends on the printing you are doing though. Great lab quality photo prints. One of the toughest printers I've ever had. You wont be sorry when you buy this printer. It's worth every penny! Plus I love the fact of the paper saving by using it as a duplex printer (both sides). You can also save ink by changing the settings and setting it at draft quality and it still looks great. Very easy setup, even the wireless setup is a breeze. Looking for a printer? This is it!
Pros: print speed, duplex printing, lab quality photos, tough & durable, ink saving setting, individual ink tanks, quiet, wireless printing
Cons: nothing
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Love this Printer!
on December 28, 2011
Posted by: LynnDee
from Mount Vernon, WA
I've had this printer for nearly 2 yrs now. From pulling it out of the box to getting it ready to print I had no trouble. The instructions were easy to follow for anyone - even a non-tech type! I've found its ink consumption to be very reasonable - I am a moderate to heavy user of this printer. I've printed everything from documents to colour photos of various sizes. Everything comes out clear and sharp. I also use a web-based program for my postage - this printer puts out a nice sharp print that the post office appreciates. I run this printer on a system with Win XP Pro. I've not had a single problem with it in the time I've had it - I'm very pleased with this printer! I purchased it as an upgrade to another Canon printer (which is still going strong). I've recommended this printer to friends, many of whom have purchased it, and been just as happy with it as I am.
Pros: easy on ink, nice crisp printing, relatively quick printing on high quality, printing/copying/scanning in one unit
Cons: none
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
easy to learn
on April 11, 2012
Posted by: sunny
from winchester va.
love this printer did great things with it - how ever when my laptop (ie8) broke and I got a new (ie9) one I can't use the canon easy web print tool bar I have explorer 9 on the new and can't go back to explorer 8 I would love to use that tool bar again It was great thing for me. How can I get this tool bar again ? love the product
Pros: easy to learn and easy to work.
Cons: can not hook up easy web tool bar to explorer 9
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Refuses to scan if you run out of ink.
on March 31, 2013
Posted by: Pfhor
I love the MP560 and it has served me well since I received it as a Christmas gift from my sister some years ago. So why am I only giving an Overall Rating of just one star?
Well, I only recently learned that this thing absolutely REFUSES to scan anything if you run out of ink! This printer uses 5 ink cartridges:
*cyan
*yellow
*magenta
*black
*black (fatter cartridge)
And you can't print greyscale (or black & white) if ANY of the cartridges are empty... that includes any one or more of the color cartridges.
For this serious flaw, I can't recommend that anyone buy this model (or similar) if there isn't going to be a firmware release to fix it.
Seriously? I can't scan my important documents if this thing has no ink? Very frustrating! I'm seriously considering dumping this model and getting a stand-alone printer and a separate stand-alone scanner just to avoid this nightmare!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
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