A nice functional toaster. Manual horribly too brief explaining dedicated button functions. It seems like an afterthought. More CYA legalese than useful information. Toast Shade Dial could have a bit more resistance. No indication of warmer interior or exterior toasting pattern.
I received a replacement toaster from Cusinart to solve a specific problem...when starting to toast, the handle would not stay down in the ON position. The replacement toaster is much better, but often I still need to slide the handle down multiple times for it to stay in the start position.
Without question one of the worst toasters that I have ever purchased. The variable heat settings are virtually the same regardless of what setting number you choose. I selected this toaster because it advertised a bagel setting. Unfortunately the bagel gets burned even at the number two setting. I had a Cuisinart toaster previously which was great, this newer model, not so much.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
toasts well. used mostly for frozen waffles, which come out with a uniform toast, which was important feature to us. Some toasters we had tried would give you a dark toasting on the bottom and the top would just be warm, but not toasted..