I have bought a Cuisinart product for many years This is the first time I’ve bought a toaster. My problem is that it only lightly toasts one side while the other side toasts to dark.
Toast does not stay down intermittently. Bagel setting no different than toast setting. Darkness setting is not sensitive to shade of toast
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 18, 2024
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
This toaster toasts evenly, has a smooth working mechanism, and is very quiet. Some toasters have a loud mechanism especially when the toaster trays pop up. The additional settings buttons also work as described resulting in even toasting, warming, and overall doneness.
This is my second toaster. The first one worked reasonably well, although the lettering faded and smeared off after a year or so. But this one gets good reviews, and it is generally dependable.