Unfortunately this unit toasted only one side of bread well. It was returned for a refund. The bagel button for one sided toasting was not on.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 23, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
I bought 2 of these, one for home and one for the RV. I have been using this at home for a few weeks. I use it every day. I do have to flip my bagel and do another 15-20 second to get it browned evenly. It's way faster than the one it replaced. I am still experimenting with the settings.
Toast cooks on one side. The lever to start the toaster takes several tries to get it to stick closed.
Response from cuisinart.comBy Cuisinart, July 16, 2024
Hello- We are so sorry to hear the toaster is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505376682. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
This is a very nice looking toaster but it doesn't toast both sides of bread evenly, one side is perfect and the other side of bread is barely toasted. The slide has to be pushed down multiple times before it will stay down. Maybe it was my luck to get the bad one of the lot, but I will be looking for another NEW TOASTER.