Customer reviews from cuisinart.com
Cuisinart - 2-Slice Wide-Slot Toaster - White
Average customer rating
3.8
(1,618 Reviews)
Rating breakdown 1,618 reviews
5 Stars
763
4 Stars
282
3 Stars
261
2 Stars
150
1 Star
162
71%of customers recommend this product.
(
825 out of
1,168)
Customer Reviews for Cuisinart - 2-Slice Wide-Slot Toaster - White
Posted by: Grandma6
Gender:Female
Verified Purchase:Yes
Excellent quality. Toasts uniformly. Very compact style.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
lever doesn't stay down to toast
on June 28, 2026
Posted by: Ciny
I've had this toaster a little over a year and the lever will not stay down when I try to toast my bread. I have to hold the lever down to get it to work. I've tried using all the choices and still doesn't work. i bought one for my daugter and hers seems to be working fine. I just got a bad one.
Response from cuisinart.comBy Cuisinart, June 30, 2026
We're sorry to hear your toaster is no longer operating as expected. If the carriage lever will not stay down, we recommend making sure the unit is plugged directly into a working wall outlet, checking that the crumb tray is properly installed, and clearing any crumbs or debris that may be interfering with the carriage mechanism. While we're glad to hear your daughter's toaster is performing well, we understand how disappointing it is when your unit does not provide the same experience. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901031744 so we can further troubleshoot and assist. Thank you for sharing your feedback—it helps us improve future models and enhance the overall consumer experience.
Written by a customer while visiting cuisinart.com
Posted by: Jeanetteb
Gender:Female
Verified Purchase:Yes
I guess the saying "you get what you pay for" is true. I was a little disappointed with the quality of the toaster being a Cuisinart and their reputation for being of higher quality. That was the main reason that we purchased it. I feel the plastic outside is very cheap and disappointing and its toasting quality isn't that great either.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 30, 2026
We're sorry to hear the toaster did not meet your expectations. While materials and finishes may vary between models based on design, functionality, and manufacturing updates, all products are developed to meet our quality and performance standards, and we regret that this was not reflected in your experience. If you're experiencing inconsistent toasting results, adjusting the shade setting, ensuring the crumb tray is properly installed, and testing with different bread types may help improve performance. Thank you for sharing your feedback—it helps us continue enhancing future models and the overall consumer experience.
Written by a customer while visiting cuisinart.com
Posted by: Julie MacSwain
Gender:Female
Verified Purchase:Yes
From start to finish, purchasing this Cuisinart toaster was perfect. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JimQ
Gender:Male
Verified Purchase:Yes
Does not toast evenly. Usually lighter or darker on one side or another.
Response from cuisinart.comBy Cuisinart, June 23, 2026
We’re sorry to hear about the uneven toasting and understand how frustrating that can be. For more consistent results, we recommend centering the bread in the slot and regularly cleaning the crumb tray, as debris can affect heat distribution. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901025302 so we can further assist. Thank you for your feedback—it helps us improve future product performance and design.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Doesn’t live up to expectations
on June 23, 2026
Posted by: Jack 2801
This is the worst toaster we have bought in 55 years of our marriage. The dial doesn’t seem to make a difference of where it is set. Set at 3-4 most of the time it comes up untoasted and needs pushed down for a second time. Sometimes one side will come up white and the other almost burned. Moving the dial doesn’t seem to make much of a difference in the doneness of the toast.
Do not buy this toaster!
Do not buy this toaster!
Response from cuisinart.comBy Cuisinart, June 25, 2026
We’re sorry to hear about your experience and understand how frustrating inconsistent toasting can be. Uneven results can sometimes occur if bread is not centered properly or if crumb buildup is affecting performance, so we recommend ensuring the slots are clear and cleaning the crumb tray of any debris, along with trying a slightly higher setting while monitoring results. If the issue continues, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901026347 so we can further assist. Thank you for your feedback—your insights help us improve future models and performance.
Written by a customer while visiting cuisinart.com
Posted by: SusieC
Gender:Female
Verified Purchase:Yes
I have only had the toaster for a few weeks and it’s working okay, but I find that you have to use a very low setting, less than a 3, or the toast gets very dark, almost burnt. Between 2 and 3 isn’t enough but 3 gets pretty well done. Not sure what would happen on a higher setting, haven’t wanted to try it. Also haven’t tried the bagel setting for the same reason. I have an older model and it doesn’t have the same issue which why I bought the same toaster for a second home.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 23, 2026
We’re sorry to hear about your experience and understand how frustrating it can be to find the right setting for consistent toasting. For more balanced results, we recommend starting at a lower setting, making small adjustments between cycles, and ensuring the crumb tray is cleaned regularly, as debris can affect heat distribution. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901025264 so we can further assist and review your unit. Thank you
Written by a customer while visiting cuisinart.com
Posted by: Meg H.
Gender:Female
Verified Purchase:Yes
I had forgotten what actual browned toast and bagels should look like until we purchased this toaster. It works great and will even over-brown if set too high. Very happy so far.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com