[This review was collected as part of a promotion.] I received this as a gift and tried it before trashing the box. It worked just fine for about a week and then I could not get it to hold the down position. I had to hit it at least 8 to 9 times before it stayed and would start to toast. I emailed Cuisinart but received no reply. I still use it but would not recommend it. Mornings are bad enough but pushing that lever again and again is frustrating. Adding to the frustration is not hearing from them.
Response from cuisinart.comBy Cuisinart, July 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
[This review was collected as part of a promotion.] I purchased this Cuisinart toaster because ours, a different model Cuisinart, was old and just looked worn out. This toaster does what it’s supposed to do, although it burns a bit too hot on one aide. And the plastic frame is not as thick as the old one. Good thing I got it on sale plus had discount codes so paid practically nothing for it.
[This review was collected as part of a promotion.] This toaster doesn't toast bagels correctly. The bagel and regular toast are the same. I have many Cuisinart products that works great but sadly this toaster doesn't live up to it's name..
Response from cuisinart.comBy Cuisinart, July 18, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
[This review was collected as part of a promotion.] This is much lighter in weight than my previous toaster. I have only used it three or four times so far, but it toasts bagels and bread just fine.
[This review was collected as part of a promotion.] I thought if it had a "bagel" setting it would toast on just one side like the other toasters I've had. It does not, so what does the bagel setting do that's different?