Customer reviews from cuisinart.com
Cuisinart - 2-Slice Wide-Slot Toaster - White
Average customer rating
3.8
(1,539 Reviews)
Rating breakdown 1,539 reviews
5 Stars
719
4 Stars
270
3 Stars
249
2 Stars
148
1 Star
153
70%of customers recommend this product.
(
779 out of
1,107)
Customer Reviews for Cuisinart - 2-Slice Wide-Slot Toaster - White
Posted by: A. Harkins
Gender:Male
Verified Purchase:Yes
Very inconsistent browning - one side always much darker than the other, whether toasting one slice or two. It burnt bread, waffles and pop tarts equally badly, so I returned it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 6, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear the unit did not perform as expected and that your experience was disappointing. Your comments are appreciated and are shared with our team as we continue to improve our products and customer experience.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Disappointing
on January 3, 2026
Posted by: Anonymous
Gender:Female
I was gifted this toaster and it didn’t work. Pressed down the lever and it wouldn’t stay down and the elements wouldn’t heat. Cuisinart sent a replacement that did the same thing. Clearly there is a problem with their toaster but they won’t do anything about it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your feedback. We’re very sorry to hear that both your original toaster and replacement did not operate properly—that must have been frustrating. This toaster is covered by a limited warranty, and we encourage you to contact our Consumer Service team at 1-800-726-0190 so they can review your situation and provide further assistance.
Written by a customer while visiting cuisinart.com
Posted by: Me Mine
Gender:Female
Verified Purchase:Yes
I love the very small size of the toaster! Very compact! All the options for defrost, warm, etc. seem redundant. All those choices are doable manually. Love the "cancel" button, though!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Hawaii Gal
Gender:Female
Verified Purchase:Yes
Cute little toaster. Cool to touch. Even toasting. Fast
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: EmRo
Gender:Female
Verified Purchase:Yes
This was a housewarming gift from my dad; I've only had it a couple weeks but it seems to reliably toast bread and bagels, although it takes a bit of toggling the dial to find the right level.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Larry Janssen
Gender:Male
Verified Purchase:Yes
After 4 weeks of use by a retired couple it no longer stays down to toast bread. Your brand had always been number 1 with us. Thinking this toaster is not the norm for Cuisinart. How do we return it?
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for sharing your experience. We’re sorry to hear about the issue with your toaster, as this isn’t typical for Cuisinart products. Sometimes crumbs or debris can prevent the lever from staying down, so you might try clearing the toaster’s interior and giving it a quick unplug-and-reset before contacting us. If you believe your unit may not be working as it should please reach out to our Consumer Service team at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: Steph90
Gender:Female
Verified Purchase:Yes
This toaster is amazing. It’s lightweight and easy for use.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Donna Bob
Verified Purchase:Yes
High rated but no better than our current toaster. Bought it for its high marks for bagels, the high rating is not deserved.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for sharing your experience. We appreciate your honest feedback and will take your comments about bagel performance into consideration for future product improvements. If you feel your unit isn’t working as it should, our Consumer Assistance Center is happy to help at 1-800-726-0190.
Written by a customer while visiting cuisinart.com