I bought this toaster because of Wirecutter's recommendation, which is usually reliable. Sadly, my toaster consistently overcooks one side of the bread while undercooking the other, no matter which number I set it on. This happens with whole wheat bread, sourdough, bagels, you name it. My old Oster was much more dependable.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com