This toaster does not toast both sides of the toast at the same time. Furthermore it toasts unevenly with one end getting more toasted than the other so you're not only have to switch it to the other slot but to rotate it.
It's taking some trial and error to get different foods toasted properly with this toaster. Thinner frozen waffles with the selection set at number 3, along with the defrost button, come out perfectly. At first it burned bagels and "thick and fluffy" frozen waffles until I realized I should use the number 2 setting for them.
The best thing is that all the artisan bread slices I've tried fit in the slots nicely. This wasn't mentioned in the description or any other reviews, and it should be - I was very happy to discover it.
Nice and small and compact and toasts perfectly. Only suggestion - make the length of the heater an inch longer to handle larger breads. Otherwise love it.
Toaster works fine but electrical cord is very stiff and is attached to the front of the toaster instead of the back, therefore in the way of all settings.
Excellent toasting, good choice of toast browning, easy access with ‘pop- up’ lever. Easy to clean crumbs with pull-out tray at bottom. I love this little toaster!!