This is a replacement for the same toaster that was shipped to me from Cuisinart. We are having the same issues. It does not toast consistently. We are very disappointed.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 2, 2026
We’re very sorry to hear that your replacement toaster is experiencing the same issues. The unit is designed for consistent toasting, so it sounds like this one is not performing as intended. Your feedback will be shared with our product team for review and future improvements. Please contact our Consumer Assistance team at 1‑800‑726‑0190 so we can troubleshoot or discuss warranty options.
does not toast evenly: one side good, other side undertoasted and no, it was not on bagel setting.
Response from cuisinart.comBy Cuisinart, January 30, 2026
We’re sorry to hear your toaster isn’t producing even results. Toasting can vary slightly with different breads, but both sides should brown consistently under normal settings. Your feedback will be shared with our product team for consideration in future models. For tips on achieving more even toast or additional support, our Consumer Assistance team is available at 1-800-726-0190.
Great item! It’s super easy to use and there’s lots of settings to choose from. Love the crumb tray that’s easy to pull out and empty. Would recommend this product. The first few toasts there was a weird burning smell but I think it was just the new appliance smell. It’s still good, don’t freak out.
The toaster I received (via Amazon) does not live up to its reputation. A slice of bread is only adequately toasted on one side: the side facing the middle of the toaster. The side facing outward comes out barely tan while that facing inward is okay. It is as if the "bagel" setting is active for a normal bread slice. The toaster is attractively priced, but could have better performance. I would not recommend this model.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 22, 2026
We’re sorry to hear that your toaster isn’t performing as expected. This unit is covered under Cuisinart’s 3-year limited warranty, and our Consumer Service team can help troubleshoot or provide replacement options. Please contact them at 1-800-726-0190 for assistance.
Very lightweight yet solidly built toaster. We store this toaster on a shelf to maximize counter space, so getting the toaster down and putting it back on the shelf is no problem.
We have had this toaster for a year. It does not toast evenly. The top will burn and the bottom is not toasted. One side is done, the other not. We won’t be buying Cuisinart again.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 21, 2026
We are sorry to hear your toaster has not performed as expected and understand how frustrating uneven toasting can be. Sometimes adjusting the placement of the bread or testing different settings can help achieve a more consistent result, though we understand this may not fully resolve the issue. Our Consumer Assistance team is available to provide additional guidance or discuss options at 1-800-726-0190.